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DVD drive won't recognise DVDs

Discussion in 'Multimedia' started by LemonMeringue, Aug 10, 2011.

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  1. LemonMeringue

    LemonMeringue Thread Starter

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    Aug 10, 2011
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    I have an LG Super Multi GH22NS50 drive (on Windows XP), which is supposed to be able to read and write DVDs, but while it seems to be fine with CDs it just won't recognise DVDs. I've tried two different brands of blank DVD+R in there (Maxell and Intenso), as well as some proper film DVDs (not copies) and the driver still won't recognise them, stating that "there is no disc in the drive" (whether I try it through Nero 9, PowerDVD or simply in My Computer). I notice in the driver's manual that Mitsubishi Kagaku Media and Verbatim are cited as the "recommended" brands of DVD+R disc for this driver; is this at all likely to be the problem?

    I've installed the latest firmware for the driver from the LG website, and I've tried uninstalling the drive and rebooting, but still no luck. The drive properties menu (under Computer Management-Device Manager) says that "this device is working properly" and there are no error messages there. I've not really used DVDs, either blank or regular, on this computer before (although it is a few years old) so I don't know if this is a recent problem or if it's always been like that. I'm guessing the laser is faulty - if so, is a cleaner disc likely to solve the problem or is a new drive needed?
    Any help or suggestions on the matter would be much appreciated.
     
  2. Oddba11

    Oddba11

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    Jim
    Sounds like a faulty drive as the CD's are working properly. Drives use a different laser for CD's and DVD's. Time for a new unit.
     
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