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DVD Drivers

Discussion in 'All Other Software' started by TheDooberdude, Aug 9, 2017.

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  1. TheDooberdude

    TheDooberdude Thread Starter

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    I uninstalled my DVD Drivers as they were broken and I expected them to re-install upon restart however now they are permanently gone and I cannot find any online. (MSI were no help)

    OS = Windows 10
    Laptop = MSI GP62 6QF Leopard Pro
    CPU = Intel Quad Core i7-6700HQ Quad Core 2.6GHz - Turbo 3.5GHz
    GPU = Nvidia Geforce GTX 960M
    RAM = DDR4 16GB 2666MHz Crucial
     
  2. Lozzy-loz

    Lozzy-loz

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    Try going into the device manager click on action then scan for hardware changes if the DVD/CD Rom drives appear then try the simple update drivers and windows 10 should find them.
     
  3. TheDooberdude

    TheDooberdude Thread Starter

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    It found nothing
     
  4. flavallee

    flavallee Trusted Advisor

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    Can you be more specific what you mean by this comment and exactly what you did?

    The drivers for your laptop's internal DVD+/-RW drive are built into the Windows operating system and can't be "uninstalled".

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  5. TheDooberdude

    TheDooberdude Thread Starter

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    That's what I thought too, I expected them to reinstall upon reboot, however this did not happen.
    The DVD+/-RW drivers were hidden, so I found them and uninstalled them. I can show you my device manager they are no longer there, there isn't even a folder for them anymore.
     
  6. flavallee

    flavallee Trusted Advisor

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    You said you uninstalled the drivers for the disc drive because it was "broken".
    What exactly do you mean when you say the disc drive was "broken"?

    You cannot uninstall drivers for the disc drive.
    It sounds to me like you messed around inside the Windows 10 file system and deleted certain files and/or folders.

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  7. TheDooberdude

    TheDooberdude Thread Starter

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    upload_2017-8-9_15-43-50.png

    Inside here there was a directory/ folder called "CD/DVD" or something like that, and there was 2 hidden files in it, the directory was also hidden.

    I uninstalled them, expected them to fix upon re-installing, they didn't. I haven't seen them since.
    I wanted to re-install them because my dvd drive wouldn't read discs, it opened, it spun the discs around etc, but nothing showed up, no disc, and no errors.
     
  8. flavallee

    flavallee Trusted Advisor

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    There's no DVD/CD-ROM Drives heading in your Device Manager, so its Windows 10 operating system isn't detecting and displaying its disc drive.
    I'm guessing you went into the properties window of the disc drive and then went into the "Driver" tab and then clicked the "Uninstall" button.
    I've never done that, so I have no idea what the consequences would be.

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  9. TheDooberdude

    TheDooberdude Thread Starter

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    upload_2017-8-9_16-18-30.png
    Using this device as an example that is what I did, I was expecting it would re-install upon reboot as they are meant to
     
  10. TheDooberdude

    TheDooberdude Thread Starter

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    sadly I cannot roll back either, as I cannot find it anymore
     
  11. flavallee

    flavallee Trusted Advisor

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    Right-click the "Command Prompt" entry in the Start menu and then click "Run as Administrator".

    Type in SFC /SCANNOW and then press the Enter key.
    (Make sure there's a space between C and / )

    Hopefully, it'll find and replace any damaged/lost files.

    After it's all done, type in EXIT and then press the Enter key.

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    I have a Windows XP/Windows Vista dual boot desktop to install monthly security updates in, so I'll be busy for awhile and will check back here later.

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    Last edited: Aug 9, 2017
    TheDooberdude likes this.
  12. TheDooberdude

    TheDooberdude Thread Starter

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    It said it found nothing wrong and there's still nothing in the Device Manager, it still won't read discs either
     
  13. flavallee

    flavallee Trusted Advisor

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    Type WINVER in the search box, then press the Enter key.
    When the small window appears, advise us what the exact "Version" and "OS Build" numbers are.

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  14. TheDooberdude

    TheDooberdude Thread Starter

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    "Version 1703"

    "OS Build 15063.502"
     
  15. flavallee

    flavallee Trusted Advisor

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    The cumulative update that was released yesterday should update it to Version 1703 OS Build 15063.540

    I don't know if that'll detect and reinstate the disc drive, but it sure won't hurt anything.

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