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DVD Drives don't work

Discussion in 'Multimedia' started by beachball, Jan 4, 2007.

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  1. beachball

    beachball Thread Starter

    Joined:
    Mar 11, 2005
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    All of a sudden both DVD drives don't work. I tried uninstall/reinstall but no go. In device manager, they both have yellow ! next to name.

    They are: IDE-DVD ROM 16x and RICOH DVD+RW MP5240A

    The message in the troubleshooting window says the following:
    Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

    Any help would be appreciated.
     
  2. Moby

    Moby

    Joined:
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  3. beachball

    beachball Thread Starter

    Joined:
    Mar 11, 2005
    Messages:
    157
    Thank you for that link. I followed the insructions and both drives are working now.

    Thanks for your quick reply
    Rosanne
     
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