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DVD Drives Missing In Device Manager & My Computer

Discussion in 'Windows XP' started by anglia, Oct 13, 2008.

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  1. anglia

    anglia Thread Starter

    Joined:
    May 24, 2006
    Messages:
    61
    Hi

    Win XP SP2

    DVD &CD drives missing from my computer and device manager. Showing in bios however. (yellow exclamation marks in device manager)

    I have tried numerous fixes for this problem but to no available. I have shown below the entries I see in the registry.

    (default) reg_sz dvd/cd-rom drives
    class reg_sz cdrom
    enumproppages32 reg_sz mmsys.cpl,mediaproppageprovider
    icon reg_sz -51
    installer32 reg_sz storprop.dll,dvdclassinstall
    noinstallclass reg_sz 1
    silentinstall reg_sz 1
    troubleshooter-0 reg_sz hcp://help/tshoot/tsdrive.htm

    Can anyone advise on how to rectify this problem before a complete re-install.

    Thankyou
     
  2. muppy03

    muppy03 Malware Specialist

    Joined:
    Jun 19, 2006
    Messages:
    1,880
    If they are missing in device manager how do you see yellow exclamation marks? Please clarify exactly what is in device manager.
     
  3. anglia

    anglia Thread Starter

    Joined:
    May 24, 2006
    Messages:
    61
    DVD & CD drives both shown in device manager but both have yellow exclamation marks next to them.

    Have tried uninstall and re-install. no go.
    Have tried numerous registry fixes. no go.
     
  4. muppy03

    muppy03 Malware Specialist

    Joined:
    Jun 19, 2006
    Messages:
    1,880
    Is it the drivers that you un-installed and re-installed? If so try actually uninstalling the dvd drive, then reboot your computer , windows will recognise it as new hardware on reboot and hopefully install the driver.
     
  5. anglia

    anglia Thread Starter

    Joined:
    May 24, 2006
    Messages:
    61
    I have uninstalled both the DVD & CD drives.
    Re-booted. Upon reboot XP says it is installing them and they show in device manager but yellow exclamation marks still appear next to each drive.
     
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