dvd image turns to snow

[sandyman123]

I have a panasonic blu- ray player. about a year old. when I play a movie it starts out great, and then about 10 minutes into the movie the screen goes from perfectly clear to total snow. this just started. any suggestions? thank you.

 

[TonyB25]

Did you update the firmware?

 

[dustyjay]

Is this a Stand alone BluRay player or is a BluRay player in a computer?