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DVD not showing up

Discussion in 'Hardware' started by ch88, Apr 5, 2008.

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  1. ch88

    ch88 Thread Starter

    Joined:
    Apr 5, 2008
    Messages:
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    hi there..

    my DVD burner/reader doesn't show up in My Computer... it looks like this

    [​IMG]

    it shows up in my Device Manager but with an error, like this

    [​IMG]

    it was doing this for a while, so a friend suggested getting a new one cos it had probably just died (it was about 5 years old).. so i went and bought the one thats installed in my computer now.. but i'm still having the exact same problem, according to other forums it doesnt require a driver, and the website is completely in japanese and using flash, so i cant search for anything on there and i cant translate it.

    I'm running Windows XP Pro with SP2 and my DVD drive is a LiteOn DH20A4P. i think thats all the info i need to give, but anything else u need i'll be able to give.

    any help would be appreciated as i dont know how much longer i can last without a CD/DVD drive..
     
  2. dman4862

    dman4862

    Joined:
    Mar 22, 2008
    Messages:
    91
    you can try going to the action tab in device manager and click on scan for hardware and see if windows picksup the drive. I would also make sure the cables are seated correctly to the drive as well.
     
  3. ch88

    ch88 Thread Starter

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    Apr 5, 2008
    Messages:
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    tried that and it didnt work :-(
     
  4. dman4862

    dman4862

    Joined:
    Mar 22, 2008
    Messages:
    91
    the only thing I can think of besides it being a defective drive is you try using another ide cable to connect the drive and see if that is not the problem
     
  5. dman4862

    dman4862

    Joined:
    Mar 22, 2008
    Messages:
    91
    also try using another optical drive if you have one or can borrow and see if it installs correctly
     
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