DVD not working correctly

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crsaj

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Whenever I insert a DVD in to the DVD player and hit enter it reopens the door. I'm using an Asus K52F series and running Windows 10.
 

plodr

Liz
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Have you tried the DVD in another computer to be sure the DVD is okay?

I see this came with Windows 7
https://www.asus.com/Laptops/K52F/specifications/

I'm trying to determine is Windows 10 is supported by Asus but I can't get the page with drivers to load.
(I'd never point you to a 3rd party site for drivers - that can be very unsafe.)

I switched browsers and got driver choices. It appears that Asus doesn't support Windows 10 on the K52F.
There are drivers for XP, Vista both 32 and 64 bit and Win 7 32 and 64 bit. That's it.
 
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Why do you hit enter after inserting the DVD? It should auto detect. What program do you have for playing DVD's?
 

crsaj

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993
I go to My Computer and double click on DVD. Then the door opens and it ejects. Looks like its a Slimtype DVD A D58A4S under Properties Hardware. Under Drivers it says: c:\WINDOWS\system32DRIVERS\cdrom.sys Provider: Microsoft. The options to Update, Roll back, Disable and Uninstall are all dimmed out. Does this tell you anything.
 

plodr

Liz
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I go to My Computer and double click on DVD.
Why?
Put in a DVD and wait. Don't click any keys!
In time something should appear asking you if you want to view files or play. This is what happens in Win 7
DVD_menu.jpg

If you don't get a menu similar to above and get an error, please post what you see.
 

crsaj

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993
Tried leaving disk in. Nothing happens. Maybe the problem is what lynx1021 is suggesting. Is VLC media player safe to download?
 

crsaj

Thread Starter
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993
Downloaded VLC but couldn't get it to work. Said it couldn't find a specific file so I uninstalled. I may try Media Player Classic Home Cenema.
 
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