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DVD not working correctly

Discussion in 'Hardware' started by crsaj, Jul 17, 2018.

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  1. crsaj

    crsaj Thread Starter

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    Whenever I insert a DVD in to the DVD player and hit enter it reopens the door. I'm using an Asus K52F series and running Windows 10.
     
  2. plodr

    plodr

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    Liz
    Have you tried the DVD in another computer to be sure the DVD is okay?

    I see this came with Windows 7
    https://www.asus.com/Laptops/K52F/specifications/

    I'm trying to determine is Windows 10 is supported by Asus but I can't get the page with drivers to load.
    (I'd never point you to a 3rd party site for drivers - that can be very unsafe.)

    I switched browsers and got driver choices. It appears that Asus doesn't support Windows 10 on the K52F.
    There are drivers for XP, Vista both 32 and 64 bit and Win 7 32 and 64 bit. That's it.
     
    Last edited: Jul 18, 2018
  3. lynx1021

    lynx1021

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    Why do you hit enter after inserting the DVD? It should auto detect. What program do you have for playing DVD's?
     
  4. crsaj

    crsaj Thread Starter

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    I go to My Computer and double click on DVD. Then the door opens and it ejects. Looks like its a Slimtype DVD A D58A4S under Properties Hardware. Under Drivers it says: c:\WINDOWS\system32DRIVERS\cdrom.sys Provider: Microsoft. The options to Update, Roll back, Disable and Uninstall are all dimmed out. Does this tell you anything.
     
  5. plodr

    plodr

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    Why?
    Put in a DVD and wait. Don't click any keys!
    In time something should appear asking you if you want to view files or play. This is what happens in Win 7
    DVD_menu.jpg

    If you don't get a menu similar to above and get an error, please post what you see.
     
  6. lynx1021

    lynx1021

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  7. crsaj

    crsaj Thread Starter

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    Tried leaving disk in. Nothing happens. Maybe the problem is what lynx1021 is suggesting. Is VLC media player safe to download?
     
  8. plodr

    plodr

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  9. 2twenty2

    2twenty2

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  10. crsaj

    crsaj Thread Starter

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    Downloaded VLC but couldn't get it to work. Said it couldn't find a specific file so I uninstalled. I may try Media Player Classic Home Cenema.
     
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