DVD not working

[computerwiz5]

This happened about a few moths ago and i dint really get around to fix it. I have a pioneer dvd drive it like 12X. It has power, it can open and close but wont read anything. The computer isnt even recongizing it. Is it the computer or the dvd drive.

Thanks

 

[SexyTech]

Hi there!

There are a couple things that could cause it.

Is it showing up in the BIOS? If so, then it might be a problem with Windows.

If it's not showing up in BIOS, then reseat the cables on both ends. if still not seen, then try putting it as a Slave on the Primary IDE chain with the hard drive. If the BIOS is still not seeing it, then it's most likely an issue with the drive itself.

If it DOES show up in the BIOS, Make sure that the Boot sequence is set for ATAPI CD-Rom first, then try booting to your Windows CD...If 98 or better. If the system will boot to CD, then you know there's a problem with Windows and not the hardware.


Good Luck!

ST

 

[littlemar]

We need more information before we can give you any answers. For instance, what's the OS on the pc and did you download or install the drivers for this dvd?

 

[computerwiz5]

its a windows 98 with a hp cd burner. I tried to reinstall the drivers from my recovery cd but that didnt work i i dont know how to get into my bios on the hp machine.

 

[~Candy~]

Try the f 1 or f 2 key when the computer is starting up.