1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

DVD Player

Discussion in 'All Other Software' started by PeggyM, Jan 13, 2002.

Thread Status:
Not open for further replies.
Advertisement
  1. PeggyM

    PeggyM Thread Starter

    Joined:
    Jan 13, 2002
    Messages:
    10
    Hello! Not sure if this is Hardware or Software problem, but here goes. When I insert DVD into player (built into CPU), the green light flashes and I get error mssg "D\not accessible, D\not ready". System is 2 1/2 yrs old and has worked until recently. Any ideas?
     
  2. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,992
    Hiya and welcome

    What is the name of your DVD player? Go to Control Panel | System. Device Manager. Under DVDROM will be the name of your drive. Also, is there a yellow ! present?

    Does this happen with all your DVD's?

    Regards

    eddie
     
  3. PeggyM

    PeggyM Thread Starter

    Joined:
    Jan 13, 2002
    Messages:
    10
    Eddie, thanks for quick reply. My drive is Samsung DVD-ROm SD-606F, and under status it says device is working properly. Player does not have brand name on it...just DVD ROM, Compact Disc. Yes, I do get a yellow ! with error mssg., and yes, it happens with all DVD's.......
     
  4. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,992
    Hiya

    As you said that you have a yellow ! in Device Manager, Then expand the DVDROM heading and highlight the drive. Then use the 'Remove' selection in the lower part of the device manager box.
    OK the warnings and reboot. It will reload the drive and it will probably work for you.

    Regards

    eddie
     
  5. PeggyM

    PeggyM Thread Starter

    Joined:
    Jan 13, 2002
    Messages:
    10
    Eddie, did remove CD-Rom drive, rebooted and WIN did reload driver....but, still does not work! When I put a music CD in the tray, I simply get nothing. When I Pull up a program that requires a CD, I get an err. mssg. with yellow triangle and ! inside...mssg. is "Can't find CD Rom on this machine". When I go thru MY COMPUTER and click on D Drive I get A Red circle with White X with error message D:\is not accessible
    The Device is not ready
     
  6. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,992
    Okay

    Lets try a few things. Go back to the Device Manager. How many drives were listed under DVD's? I'm hoping just the one, but sometimes you may have more.

    Whilst you're there, just check that in the Properties of the drive, using RightClick, that the device is enabled.

    It could be that your Auto Insert is not selected. In the Properties again, look for Auto Notification and make sure its ticked.

    It may also be disabled in the BIOS, but lets look at the other stuff first.

    Regards

    eddie
     
  7. brianF

    brianF

    Joined:
    Dec 2, 1999
    Messages:
    12,041
    What operating system are you running??

    Really would help to know if the unit works in dos. If you have a win98 startup disk put it in the floppy drive, reboot the computer, the machine will start off the floppy, from the menu choose with cdrom support. Once at the a prompt, go to your drive which will be one letter higher than normal so type E: and press enter.
    Place a cdrom in the drive, type dir and press enter. Can you view the directory of the cdrom??????
     
  8. PeggyM

    PeggyM Thread Starter

    Joined:
    Jan 13, 2002
    Messages:
    10
    Eddie...only have 1 drive (Samsung DVD-ROM SD 606F). Auto notification was selected....and, do not have "enabled" box, BUT do have "disabled" box which was selected. I de-selected the disabled box, shut down and rebooted, now SOME CD's work, some don't! Don't think anything is wrong with my CD's, so don't know why some work and some don't. Also, I DID NOT SELECT DISABLED OPTION(wouldn't have know to and I am only one using machine). Is it possible that hardware is not functioning correctly and computer is disabling drive???? I'm talking Hal here, I know, but seems plausible....

    Brian.....good idea, but all systems, applications, etc., are on CD's not floppy's....have not checked to see if WIN CD will work...
     
  9. brianF

    brianF

    Joined:
    Dec 2, 1999
    Messages:
    12,041
    Which cd's work and which don't?

    The reason for the dos check was to see if the unit had a problem or windows had a problem. Apparently it's windows as you say some work and some don't.
     
  10. PeggyM

    PeggyM Thread Starter

    Joined:
    Jan 13, 2002
    Messages:
    10
    Brian....did try to re-boot off CD; however, I don't get a "menu". Tried rebooting thru start menu....can choose to reboot in DOS....but when I type in E or D, I get an "invalid drive" message and prompt stays on C.....I can get the DIR of C drive, but can't get to D!!
     
  11. PeggyM

    PeggyM Thread Starter

    Joined:
    Jan 13, 2002
    Messages:
    10
    BrianF/Eddie: I did find floppy boot disc and per your instructions, checked for Directory on D drive in DOS. Doesn't give me anything, i.e., not directory. Get message: CDR101: not ready reading drive D. Abort, retry, fail? Only CD that seems to be working is music...no applications.
     
  12. brianF

    brianF

    Joined:
    Dec 2, 1999
    Messages:
    12,041
    If you choose to boot with cdrom support the correct directory would be E. A win98 boot disk adds a ram disk as D to support the files it installes. But I don't understand how you got the message????? Make sure it's a win98 disk and from the menu you choose with cdrom support.

    Only music working????

    If you put another type of cd in the drive can you use explorer to view contents of the disc.

    Try manually running something from a disk
     
  13. PeggyM

    PeggyM Thread Starter

    Joined:
    Jan 13, 2002
    Messages:
    10
    Thanks for your patience, Brian.....1)It is a WIN98 boot disc and I did choose CDROM Support under menu; however, when I type E: I get "Invalid drive Specification" message. With Explorer and Manual I get "Not accessible/not ready" message.
     
  14. PeggyM

    PeggyM Thread Starter

    Joined:
    Jan 13, 2002
    Messages:
    10
    one more time.....when I boot normally (just turn on the computer) the DVD-rom shows on boot up screen; however, when I go into DOs, there is a line that reads "Device Driver not found: MSCD001 no valid CD Rom Device Driver selected". When I go into systems, it says driver is working properly......I've tried reloading my driver, but get a message that disc in A drive is not formatted......help!!
     
  15. brianF

    brianF

    Joined:
    Dec 2, 1999
    Messages:
    12,041
    Now I'm confused.

    Lets try to remove it and reinstall.

    go to start/settings/control panel/system/device manager/cdrom tab, expand it, select your dvd drive, go to the bottom and hit remove. Now reboot and let windows reinstall the drive.

    Go back into device manager after it reinstalls, look at the dvd drive, any error messages?????

    Try your cd's, use windows explorer to try and view the contents of the cd's.
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Player
  1. meo0081
    Replies:
    5
    Views:
    264
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/64759

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice