DVD Player

[PeggyM]

Hello! Not sure if this is Hardware or Software problem, but here goes. When I insert DVD into player (built into CPU), the green light flashes and I get error mssg "D\not accessible, D\not ready". System is 2 1/2 yrs old and has worked until recently. Any ideas?

 

[eddie5659]

Hiya and welcome

What is the name of your DVD player? Go to Control Panel | System. Device Manager. Under DVDROM will be the name of your drive. Also, is there a yellow ! present?

Does this happen with all your DVD's?

Regards

eddie

 

[PeggyM]

Eddie, thanks for quick reply. My drive is Samsung DVD-ROm SD-606F, and under status it says device is working properly. Player does not have brand name on it...just DVD ROM, Compact Disc. Yes, I do get a yellow ! with error mssg., and yes, it happens with all DVD's.......

 

[eddie5659]

Hiya

As you said that you have a yellow ! in Device Manager, Then expand the DVDROM heading and highlight the drive. Then use the 'Remove' selection in the lower part of the device manager box.
OK the warnings and reboot. It will reload the drive and it will probably work for you.

Regards

eddie

 

[PeggyM]

Eddie, did remove CD-Rom drive, rebooted and WIN did reload driver....but, still does not work! When I put a music CD in the tray, I simply get nothing. When I Pull up a program that requires a CD, I get an err. mssg. with yellow triangle and ! inside...mssg. is "Can't find CD Rom on this machine". When I go thru MY COMPUTER and click on D Drive I get A Red circle with White X with error message D:\is not accessible
The Device is not ready

 

[eddie5659]

Okay

Lets try a few things. Go back to the Device Manager. How many drives were listed under DVD's? I'm hoping just the one, but sometimes you may have more.

Whilst you're there, just check that in the Properties of the drive, using RightClick, that the device is enabled.

It could be that your Auto Insert is not selected. In the Properties again, look for Auto Notification and make sure its ticked.

It may also be disabled in the BIOS, but lets look at the other stuff first.

Regards

eddie

 

[brianF]

What operating system are you running??

Really would help to know if the unit works in dos. If you have a win98 startup disk put it in the floppy drive, reboot the computer, the machine will start off the floppy, from the menu choose with cdrom support. Once at the a prompt, go to your drive which will be one letter higher than normal so type E: and press enter.
Place a cdrom in the drive, type dir and press enter. Can you view the directory of the cdrom??????

 

[PeggyM]

Eddie...only have 1 drive (Samsung DVD-ROM SD 606F). Auto notification was selected....and, do not have "enabled" box, BUT do have "disabled" box which was selected. I de-selected the disabled box, shut down and rebooted, now SOME CD's work, some don't! Don't think anything is wrong with my CD's, so don't know why some work and some don't. Also, I DID NOT SELECT DISABLED OPTION(wouldn't have know to and I am only one using machine). Is it possible that hardware is not functioning correctly and computer is disabling drive???? I'm talking Hal here, I know, but seems plausible....

Brian.....good idea, but all systems, applications, etc., are on CD's not floppy's....have not checked to see if WIN CD will work...

 

[brianF]

Which cd's work and which don't?

The reason for the dos check was to see if the unit had a problem or windows had a problem. Apparently it's windows as you say some work and some don't.

 

[PeggyM]

Brian....did try to re-boot off CD; however, I don't get a "menu". Tried rebooting thru start menu....can choose to reboot in DOS....but when I type in E or D, I get an "invalid drive" message and prompt stays on C.....I can get the DIR of C drive, but can't get to D!!

 

[PeggyM]

BrianF/Eddie: I did find floppy boot disc and per your instructions, checked for Directory on D drive in DOS. Doesn't give me anything, i.e., not directory. Get message: CDR101: not ready reading drive D. Abort, retry, fail? Only CD that seems to be working is music...no applications.

 

[brianF]

If you choose to boot with cdrom support the correct directory would be E. A win98 boot disk adds a ram disk as D to support the files it installes. But I don't understand how you got the message????? Make sure it's a win98 disk and from the menu you choose with cdrom support.

Only music working????

If you put another type of cd in the drive can you use explorer to view contents of the disc.

Try manually running something from a disk

 

[PeggyM]

Thanks for your patience, Brian.....1)It is a WIN98 boot disc and I did choose CDROM Support under menu; however, when I type E: I get "Invalid drive Specification" message. With Explorer and Manual I get "Not accessible/not ready" message.

 

[PeggyM]

one more time.....when I boot normally (just turn on the computer) the DVD-rom shows on boot up screen; however, when I go into DOs, there is a line that reads "Device Driver not found: MSCD001 no valid CD Rom Device Driver selected". When I go into systems, it says driver is working properly......I've tried reloading my driver, but get a message that disc in A drive is not formatted......help!!

 

[brianF]

Now I'm confused.

Lets try to remove it and reinstall.

go to start/settings/control panel/system/device manager/cdrom tab, expand it, select your dvd drive, go to the bottom and hit remove. Now reboot and let windows reinstall the drive.

Go back into device manager after it reinstalls, look at the dvd drive, any error messages?????

Try your cd's, use windows explorer to try and view the contents of the cd's.