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DVD problem

Discussion in 'Windows Vista' started by glennhappe, Feb 8, 2013.

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  1. glennhappe

    glennhappe Thread Starter

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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft® Windows Vista™ Home Premium, 32 bit
    Processor: AMD Athlon(tm) 64 X2 Dual-Core Processor TK-55, x64 Family 15 Model 104 Stepping 1
    Processor Count: 2
    RAM: 1917 Mb
    Graphics Card: ATI Radeon X1200, 128 Mb
    Hard Drives: C: Total - 151125 MB, Free - 128795 MB;
    Motherboard: ATI, SB600
    Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

    This is in a toshiba laptop A215-S7428. I can no longer use my cd/dvr internal. Thought it was a bad unit but bought a new one and the computer does not read it either. When I go thru to the computer it does not even show there. I have gone to and downloaded the info on www.vistax64.com/drivers/1242...installed.html I have copied the windows registry editor version 5.00 with the upper and lower filters under it. I even copied it to notebook and saved as run.reg. I do not know what to do from there. please let me know if anyone knows. I have no use of the cd/dvr. It will not read any discs including the recovery disks either.
     
  2. glennhappe

    glennhappe Thread Starter

    Joined:
    Feb 4, 2013
    Messages:
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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft® Windows Vista™ Home Premium, 32 bit
    Processor: AMD Athlon(tm) 64 X2 Dual-Core Processor TK-55, x64 Family 15 Model 104 Stepping 1
    Processor Count: 2
    RAM: 1917 Mb
    Graphics Card: ATI Radeon X1200, 128 Mb
    Hard Drives: C: Total - 151125 MB, Free - 117600 MB;
    Motherboard: ATI, SB600
    Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled
    My toshiba A215-s7428 quit reading the internal cd/dvd drive. I read and thought it was a bad drive. Bought a new drive and it still doesnt read it. Went to www.vistax64.com/drivers/1242...installed.html as catmilk advised in past. Downloaded the windows registry version 5:00 and copied to notebook. Do not know what to do from there. Can anyone help ? When I go to computer in the programs it does not show that there is a dv drive.
     
  3. huggie54

    huggie54

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    hi.is any DVD/CD-Rom drives listed in device manager
     
  4. DaveA

    DaveA Trusted Advisor Spam Fighter

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    What does "Captain747 " have to do with this issue?

    You need to use a good subject, as some of us do not read all threads, just those with good subjects.
     
  5. glennhappe

    glennhappe Thread Starter

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    No, it is not showing up anywhere. Sorry if I put this in the wrong spot. I am new on here and this is where I got lead to in order to post my question. But the cd/dvr is not showing up anywhere and it is a brand new drive now doing exactly as the old one.
     
  6. huggie54

    huggie54

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    enter your BIOS and see if it is detected in there.
     
  7. glennhappe

    glennhappe Thread Starter

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    It is not detected in BIOS.
     
  8. huggie54

    huggie54

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    what is the make and model of your Pc
     
  9. glennhappe

    glennhappe Thread Starter

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    My pc laptop is a toshiba satellite series A215-S7428.
     
  10. huggie54

    huggie54

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    enter your BIOS and try load fefaults,save and exit,if that not work then look in BIOS for any references to DVD/CD optical drives
     
  11. glennhappe

    glennhappe Thread Starter

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    I tried to load defaults and save. Still nothing and it seems that it has diappeared in the bios as well. I have removed and put the drive back in to see if ir might pick it up that way also but still nothing.
     
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