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DVD-R(W) Burning problem

Discussion in 'Hardware' started by Ronaldd, Sep 21, 2004.

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  1. Ronaldd

    Ronaldd Thread Starter

    Joined:
    Sep 17, 2004
    Messages:
    2
    Burning DVD-R(W) problem

    The following problem is driving me almost mad. Some help would be appreciated!

    I’ve faced many many ridiculous problems with the render process of Pinnacle 8. One of the suggestions I’ve read on the Pinnacle forum was to defragment my harddisk to optimize. Although there was plenty of free space on my hard disk I decided to buy another one (160 Mb.) and I performed the defragmation action many times.
    Four heart attacking weeks later I managed to produce a burnable image of the movie (2,2 Gb) Again Mr. Murphey and Ms. Hell decided to return to my PC and disturbed the burning process. My DVD-burner (Toshiba SD-R5002) refused to burn any DVD from any brand of any type (write once or rewritable.) However writing a CD works fine, no problem! (I didn’t try the rewritable, but I don’t expect a problem) Reading DVD’s is also no problem at all.
    My last succesfull DVD-burning was on the 11 september, two weeks after installing the additional disc.

    Other information:
    DVD brands:
    MMore DVD-RW (unused, to check the quality two of them were successfully burned on another PC and were readable on my PC, but inerasable)
    MMore DVD-R (I always used the MMore without any problem), Maxell DVD-R, TDK DVD-R (all error message: disc not empty) and Philips DVD+RW (just to sure)

    DVD Shrink 3.2:
    Message: The R/W disc is not empty, do you want to erase it? However all output files were successfully encoded, and they are ready for burning with appropriate DVD burning software.

    Ulead DVD MovieFactory 2SE
    Message: The disc is not empty, neither there is no disc in the device. Insert an empy disc and try again.

    Pinnacle 8.1 and 8.3 and 9
    Trying to burn a 14 seconds short movie, which was burned successfully in the past.
    Message: The RW-disc has to be erased before burning. Do you want to erase the disc? Yes, I want.
    After a few seconds the second message appears: A fatal and unknown error has occurred.

    InstantWrite DVD-RW format
    Initiated by a right mouseclick in the explorer. For a quick format as well as a full format the error message is the same: ‘An error occurred while formatting the medium’

    Other useless attempts:
    Checking if cable new harddrive is on the same IDE as the DVD (no!)
    Detach new harddrive (no result)
    Checking ASPI drivers (at first sight no problem, but I’m not familiar with this stuff)
    Uninstall NERO, reboot, check register with JV16 Powertools and reinstall (several times)
    Checking for new firmware for the Toshiba, there was an update but this was concerning the regiocode. I decided to ignore the new version.
    Talk to the PC and threaten the stupid device with hell and rubbish dump.

    Nero Express:
    Message: the disc is not rewritable and therefore cannot be erased. Please insert a rewritable disc.
    Disc information: the disc is empty with in the heading a strange remark : blanc read only CD (instead of DVD)
    A quick erase and a full erase didn’t have any positive result.

    Some details from the NERO logfile:
    #8 Text 0 File DlgWaitCD.cpp, Line 418
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert the disc to write to.
    (Medium in drive: DVD-RW. Medium required by compilation: DVD-R/RW.)
    This disc is not empty.
    (Medium in drive: DVD-RW. Medium required by compilation: DVD-R/RW.)
    VMS. Disc erase failed.
    Accessing disc...
    (Medium in drive: DVD-RW. Medium required by compilation: DVD-R/RW.)

    #9 Text 0 File ThreadedTransferInterface.cpp, Line 813
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2768 (2768) = #2768/0:36.68
    relocatable, disc pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2768 blocks [TOSHIBA DVD-ROM SD-R5002]

    #10 Text 0 File ThreadedTransferInterface.cpp, Line 984
    Prepare recorder [TOSHIBA DVD-ROM SD-R5002] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 2 to 2:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 5668864, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    84608 | lead-in | 0 | 0x00 | 0x41
    84608 | 2 | 0 | 0x00 | 0x41
    84608 | 2 | 1 | 0x00 | 0x41
    87376 | lead-out | 1 | 0x00 | 0x41

    #11 Phase 24 File dlgbrnst.cpp, Line 1845
    Caching of files started

    #12 Text 0 File Burncd.cpp, Line 4182
    Cache writing successful.

    #13 Phase 25 File dlgbrnst.cpp, Line 1845
    Caching of files completed

    #14 Phase 36 File dlgbrnst.cpp, Line 1845
    Burn process started at 1x (1.385 KB/s)

    #15 Text 0 File ThreadedTransferInterface.cpp, Line 2344
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #84608

    #16 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 1:28,846 (88846ms) -> OK

    #17 Text 0 File DVDR.cpp, Line 1879
    Recording mode: Restricted Overwrite Mode

    #18 Phase 134 File dlgbrnst.cpp, Line 1845
    Quick Grow last Border

    #19 SCSI -1046 File Cdrdrv.cpp, Line 1188
    SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x03265000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x04 0x11 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x30 0x05

    #20 Phase 65 File dlgbrnst.cpp, Line 1845 Burn process started

    #21 Text 0 File DVDR.cpp, Line 2020 Start write address at LBA 0
    DVD high compatibility mode: Yes

    #22 CDR -1046 File ThreadedTransferInterface.cpp, Line 1614 Illegal disc

    #23 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1614 Could not perform start of Disc-at-once

    #24 Text 0 File dlgbrnst.cpp, Line 1703 Set remaining time: 0:00,000 (0ms) -> OK

    #25 Phase 38 File dlgbrnst.cpp, Line 1845 Burn process failed at 1x (1.385 KB/s)


    Some hard- and software details DVD (from Nero Infotool 2)
    Drive Information
    -----------------
    Drive TOSHIBA DVD-ROM SD-R5002
    Type : DVD-R/RW Combo Drive
    Firmware Version : 1030
    Buffer Size : 2 MB
    Date : 09-13-02
    Serial Number : ?
    Drive Letter : F:\
    Location : 1:1
    Mechanism : Tray
    Read Speed : 40, 32, 20, 6 X
    Write Speed : 16, 12, 8, 4 X

    Read CD Text : Yes
    Return C2 Pointers : Yes
    Read CD-R : Yes
    Read CD-RW : Yes
    Read DVD-ROM : Yes
    Read DVD-RAM : No
    Read DVD-R : Yes
    Read DVD-RW : Yes
    Read DVD+R : No
    Read DVD+RW : No
    Read Digital Audio : Yes
    Read CD+G : Yes
    Read VideoCD : Yes
    Write CD-R : Yes
    Write CD-RW : Yes
    Write DVD-R : Yes
    Write DVD-RW : Yes
    Write DVD+R : No
    Write DVD+RW : No
    Write DVD-RAM : No
    Buffer Underrun Protection : Yes
    Mount Rainier : No
    Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 96
    Region Protection Control : RPC II
    Region : 2
    Changes User : 4
    Changes Vendor : 4


    Adapter 2
    ---------
    Description: Secondary IDE Channel
    Driver
    Description: System32\DRIVERS\atapi.sys
    Company: Microsoft Corporation
    Version: 5.1.2600.0 (XPClient.010817-1148)
    Description : IDE/ATAPI Port Driver
    Attached Devices
    Description: Master: IDE DVD-ROM 16X
    Type: CD-Rom Drive
    DMA: On
    Autorun: On
    Description: Slave: TOSHIBA DVD-ROM SD-R5002
    Type: CD-Rom Drive
    DMA : On
    Autorun: On

    Software Information
    --------------------
    Operating System: Windows XP Professional (5.01.2600 )
    ASPI: Win32 Nero Aspi Library 2.0.1.68 Ahead Software AG
    Description: Nero Burning ROM
    Version: 6, 3, 1, 20
    Company: Ahead Software AG
    Version Check : Ok
    Description: NeroVision Express
    Version: 2,0,1,14
    Company: Ahead Software AG

    Driver Information
    ------------------
    Driver: ASAPIW2k
    Description: ASAPI
    Version : 6, 0, 2, 27
    Company: Pinnacle Systems GmbH
    Driver: Aspi32
    Description: ASPI for WIN32 Kernel Driver
    Version: 4.71 (0002)
    Company: Adaptec

    ASPI Information
    ----------------
    System ASPI: ASPI is installed and working properly
    WNASPI32.DLL: 2.0.1.68 160016 bytes July 22, 2004
    Nero ASPI: ASPI is installed and working properly
    WNASPI32.DLL: 2.0.1.68 160016 bytes July 22, 2004
     
  2. gotrootdude

    gotrootdude

    Joined:
    Feb 19, 2003
    Messages:
    8,812
    Make sure DMA is enabled on the drive by checking the drives properties in device manager.
    Try installing forceaspi. http://radified.com/ASPI/forceaspi.htm

    If it still won't work, update the drives firmware..
     
  3. Ronaldd

    Ronaldd Thread Starter

    Joined:
    Sep 17, 2004
    Messages:
    2
    DMA settings OK
    Forceaspi no result
    Update firmware YES YES YES YES !!!!!!!!

    Toshiba had released new firmware, version 1034 instead of the version 1031 I've found before.

    MANY THANKS!
     
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