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dvd-rom malfunction?

Discussion in 'Hardware' started by tinkerbell61, Jul 19, 2001.

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  1. tinkerbell61

    tinkerbell61 Thread Starter

    Joined:
    Jul 19, 2001
    Messages:
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    I have a Atapi 6x/32x dvd-rom. Recently, when attempting to insert and install any type of software...dvd or cd it causes my computer to crash and I need to reboot. Sometimes, at that point a warning appears during the reboot process indicating...fatal exception OE: page fault and lists too many numbers to repeat. Could this be hardware or software problems? I have a 2 year old micron 450MHz Intel II that required a hard drive replacement last year (13.0 GB Ultra ATA66 Hard Drive) after emmiting the "sound of Death" Any one have any clues? Thank you
    Lisa.
     
  2. brianF

    brianF

    Joined:
    Dec 2, 1999
    Messages:
    12,041
    For starters, go to start/settings/control panel/system/device manager/ cdrom tab, is it listed correctly , does it have any error indicators. If not, try selecting it, hit remove, reboot and reinstall the drive and software that came with it.
     
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