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DVD-RW/CD-RW Combo Drive will read DVD's but not CD's

Discussion in 'Hardware' started by dmsadler, Jan 11, 2006.

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  1. dmsadler

    dmsadler Thread Starter

    Joined:
    Oct 8, 2004
    Messages:
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    I have an IBM Netvista 6792-11U running Windows XP w/SP2. I installed an NEC ND-3540A DVD-RW/CD-RW drive. It seems that it won't read any type of CD's (data, music, OEM, etc.), but will read DVD's with no problem. When you insert a CD, the drive will spin for about 30 seconds, light appears, then it rests. If you click on the drive in explorer, it opens, but shows no information on the disc. Thinking that the problem was probably the drive, I installed another DVD-RW/CD-RW drive, which was working fine in another computer prior to this. This drive is a Sony DW-D26A. Same exact problem . . . will not read CD's, but reads DVD's fine. I've upgraded the BIOS, checked the Device Manager which says it's working properly. I've seen a lot of forums out there, but none have given any real solutions, except to reload Windows, which is really not an option for me at this time. Any help would be greatly appreciated.
     
  2. egg64

    egg64

    Joined:
    Jul 5, 2005
    Messages:
    134
    I'm not all that good, but here's a thought, you seem to know the model for your for your DVD-RW writer, and that's a good thing. I had a problem like that before, my PC couldnt read Playstation 1 CD's, so what you may need to update your firmware for your writer (Firmware is basically drivers for your particular device) Make sure you have your install CD for your drive before doing this, as sometimes the driver may cause unwanted effects, so make sure you have it on standby just incase something goes wrong.
     
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