dvd+RW drive won't read or write anymore!

[ej]

hi, i have a HP pavilion laptop with a Toshiba ODD-DVD SD-R6252 dvd+rw/cdrw burner in it. I've always had media compatabilty issues with this drive, but now it seems none of my videos i've burned onto dvd+rws can be read with this thing! I did the firmware update and bios, tried all kinds of media, i just don't get it. It still burns dvd+r's ok and cds. I bought brand new verbatim dvdrw and burned a few movies, but now they won't play back, i can't even get the drive to read them to reformat them (HP support told me to buy verbatim!)...but they play flawlessly in my compaq and home dvd player!??? any help???

 

[inuyasha320]

i think the eye on the drive may have weakened

a dvd rw reflects less light then a dvd r cd

this happened to the cd burner that came with my compaq 7470

and if it can happen to a cd burner, them theres a chance that it can happen to a dvd burner

 

[ej]

after spending 2 hrs with HP support, and consulting best buy geek squad, the verdict was I needed a new burner....but.....I thought i'd try one more thing, i whipped out a super soft dusting brush and microfiber cloth and dusted off the lens....FIXED!!!! whew.