dvd shrink problem

[matrix4]

hi there!
can anybody help me please?
everytime i try to make a backup from my dvd
dvd shrink tells me error because of my i/o settings.
how can i change that?
when i install dvd region free than i dont have that problem.
but i dont want to bay dvd region free to.
how can i change my i/o settings?
please help!thanks
matrix