Solved DVD stuck

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RT

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Howdy folks!
Yep, popped in a CD into my desktop and it won't play, nor will it eject.
I know there's that little hole you can put a bent paperclip in to force eject, but that's not working.
Believe it or not, seem like the only paperclip I have seems to be just a micron too large to fit properly.
Also tried powering down and hitting the eject button repeatedly upon power up but no luck.

Don't want to physically force the thing to open, don't want to break it, perhaps it wasn't seated right when I inserted the disc.

When trying to eject it does make the sounds as though it wants to open...and a progress bar indicates it's trying to read it, but it will neither read/play/eject.

What do y'all think?
 

RT

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Good idea lunarlander, thanks.. and I've thought about a toothpick as well...
so I just tried both..no joy.
However I'm gonna try both with the machine powered down...
 

valis

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What happened with the needle? Cant be that hard to find something slim and rigid enough to pop it out. If no love with the needle, I wonder if the drive has called it a career.
 

valis

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Again though, Ive never seen a drive not respond to that manual eject. I know it is possible just saying Ive never seen it.
 

RT

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Tim this is new computer, as of April this year, and it's Dell OEM, so it all seems a bit flimsy to me, compared to my previous computer.
The needle and toothpick didn't work...power off or powered up.

I could remove the drive and force the thing open....but that would be the same as taking a screwdriver or sommat to it while still in the system.

This is actually important to me at this time, because that CD has my recently deceased friend's voice on it. I wanted to extract two tracks from "the band" we were involved in... where he sang...on that CD...
I think you get the picture...
 
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valis

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Indeed I do. Trust me, it is removable. Have you tried removing the bay from the case?
 
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Cookiegal

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It probably won't work but have you tried internal commands to eject it? Go to "My PC" and then right-click the optical drive and select "eject" and see if that works.

Also be sure any playback software is closed as it may prevent releasing it.
 

RT

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Tim. No, not yet...
but as I said, removing would result in a similar situation as to prying it open, whether installed or not.
Guess that would be OK if I did break it, I have the DVD/CD drive from my last computer that worked fine....so I could replace it, if I break the new one...

That might good therapy for me, and I'd have the opportunity to install that other HD that I've mentioned in earlier posts ;)
 

RT

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It probably won't work but have you tried internal commands to eject it? Go to "My PC" and then right-click the optical drive and select "eject" and see if that works.

Also be sure any playback software is closed as it may prevent releasing it.
Thanks Karen, but I've tried that too..
 

Cookiegal

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If it's still under warranty perhaps the place where you bought it would get it open for you?
 

RT

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If it's still under warranty perhaps the place where you bought it would get it open for you?
Online from Dell...think I'd rather take my dainty crowbar/sledge hammer to it :D
 
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Cookiegal

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LOL! Maybe you just got a piece of straw stuck in there. :D
 
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Allan
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If you take the drive out you can usually dismantle them and get to the disk.
 
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In my experience, the first time you use a paperclip/needle you would feel some back pressure, and a catch inside would release. The second time onwards, you would not feel the back pressure. And you can safely pry it open with whatever. To pry the tray open, I have used a tiny screw driver, like the kind used for eye glasses.
 
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