1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved DVD stuck

Discussion in 'Hardware' started by RT, Jul 1, 2018.

Thread Status:
Not open for further replies.
Advertisement
  1. RT

    RT Thread Starter

    Joined:
    Aug 20, 2000
    Messages:
    11,285
    Howdy folks!
    Yep, popped in a CD into my desktop and it won't play, nor will it eject.
    I know there's that little hole you can put a bent paperclip in to force eject, but that's not working.
    Believe it or not, seem like the only paperclip I have seems to be just a micron too large to fit properly.
    Also tried powering down and hitting the eject button repeatedly upon power up but no luck.

    Don't want to physically force the thing to open, don't want to break it, perhaps it wasn't seated right when I inserted the disc.

    When trying to eject it does make the sounds as though it wants to open...and a progress bar indicates it's trying to read it, but it will neither read/play/eject.

    What do y'all think?
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,825
    If you have a sewing kit, then you can try different sized needles.
     
  3. RT

    RT Thread Starter

    Joined:
    Aug 20, 2000
    Messages:
    11,285
    Good idea lunarlander, thanks.. and I've thought about a toothpick as well...
    so I just tried both..no joy.
    However I'm gonna try both with the machine powered down...
     
  4. valis

    valis Moderator

    Joined:
    Sep 24, 2004
    Messages:
    77,616
    What happened with the needle? Cant be that hard to find something slim and rigid enough to pop it out. If no love with the needle, I wonder if the drive has called it a career.
     
  5. valis

    valis Moderator

    Joined:
    Sep 24, 2004
    Messages:
    77,616
    Again though, Ive never seen a drive not respond to that manual eject. I know it is possible just saying Ive never seen it.
     
  6. RT

    RT Thread Starter

    Joined:
    Aug 20, 2000
    Messages:
    11,285
    Tim this is new computer, as of April this year, and it's Dell OEM, so it all seems a bit flimsy to me, compared to my previous computer.
    The needle and toothpick didn't work...power off or powered up.

    I could remove the drive and force the thing open....but that would be the same as taking a screwdriver or sommat to it while still in the system.

    This is actually important to me at this time, because that CD has my recently deceased friend's voice on it. I wanted to extract two tracks from "the band" we were involved in... where he sang...on that CD...
    I think you get the picture...
     
    Last edited: Jul 1, 2018
  7. valis

    valis Moderator

    Joined:
    Sep 24, 2004
    Messages:
    77,616
    Indeed I do. Trust me, it is removable. Have you tried removing the bay from the case?
     
    RT likes this.
  8. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,371
    First Name:
    Karen
    It probably won't work but have you tried internal commands to eject it? Go to "My PC" and then right-click the optical drive and select "eject" and see if that works.

    Also be sure any playback software is closed as it may prevent releasing it.
     
  9. RT

    RT Thread Starter

    Joined:
    Aug 20, 2000
    Messages:
    11,285
    Tim. No, not yet...
    but as I said, removing would result in a similar situation as to prying it open, whether installed or not.
    Guess that would be OK if I did break it, I have the DVD/CD drive from my last computer that worked fine....so I could replace it, if I break the new one...

    That might good therapy for me, and I'd have the opportunity to install that other HD that I've mentioned in earlier posts ;)
     
  10. RT

    RT Thread Starter

    Joined:
    Aug 20, 2000
    Messages:
    11,285
    Thanks Karen, but I've tried that too..
     
  11. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,371
    First Name:
    Karen
    If it's still under warranty perhaps the place where you bought it would get it open for you?
     
  12. RT

    RT Thread Starter

    Joined:
    Aug 20, 2000
    Messages:
    11,285
    Online from Dell...think I'd rather take my dainty crowbar/sledge hammer to it :D
     
    Last edited: Jul 1, 2018
    2twenty2 likes this.
  13. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,371
    First Name:
    Karen
    LOL! Maybe you just got a piece of straw stuck in there. :D
     
    RT likes this.
  14. managed

    managed Trusted Advisor Spam Fighter

    Joined:
    May 24, 2003
    Messages:
    12,999
    First Name:
    Allan
    If you take the drive out you can usually dismantle them and get to the disk.
     
  15. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,825
    In my experience, the first time you use a paperclip/needle you would feel some back pressure, and a catch inside would release. The second time onwards, you would not feel the back pressure. And you can safely pry it open with whatever. To pry the tray open, I have used a tiny screw driver, like the kind used for eye glasses.
     
    Last edited: Jul 1, 2018
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1212281

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice