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DVD-Writer trouble ...please help

Discussion in 'Hardware' started by mukilan, Nov 11, 2007.

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  1. mukilan

    mukilan Thread Starter

    Joined:
    Oct 31, 2006
    Messages:
    11
    Hi,
    Recently my system (HP w5160in : Windows xp sp2 home) got infected with virus and so i backed up my system bu using norton ghost and burned the backups to 10 DVD'S(each 4.8gb) using my HP DVD WRITER 640b : 16x with lightscribe enabled .After taking the backups i reinstalled the system completey.After that my dvd writer continued to work perfectly and i even burned 2 cds with it.But suddenly it stopped workin.
    that is,the dvd writer is recognised in bios,windows and by all softwares.But the problem is i am not able to open(read) or write any cd's or dvd's using it.

    For example when i insert a movie or game dvd/cd , the light in the dvd drive lights up and blinks as it used to do before.But after some time the light goes out and nothing happens.
    When i open the drive using explorer its empty.
    What could be the problem..please help me

    Thanks in advance
     
  2. Bigfella

    Bigfella

    Joined:
    Nov 10, 2007
    Messages:
    40
    if your burners under waranty take it out of your computer and return it to the store they will replace it imediatly if you have a good relationship with it and tell them what happened and theat you didn't open the computer or move it bump it ect.

    Although you could always go to the device manager and uninstall it then search for new hardware.
     
  3. mukilan

    mukilan Thread Starter

    Joined:
    Oct 31, 2006
    Messages:
    11
    My warranty period is over ...so i cant get it replaced....also i tried uninstalling the IDE connector using device manger and the let xp detect the new hardware....it doesn't work still
     
  4. muppy03

    muppy03

    Joined:
    Jun 19, 2006
    Messages:
    1,893
    First Name:
    Chris
    oh exactly what just happened yesterday to two of my comps. the light blinks 3 times then nada. have uninstalled and reinstalled. no virus to my knowledge and shows working correctly in device manager.
     
  5. mukilan

    mukilan Thread Starter

    Joined:
    Oct 31, 2006
    Messages:
    11
    did it work after u uninstalled and reinstalled it.
     
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