Ok, I bought a new computer in March against my instinct, getting one that runs Vista. The DVDRW drive worked for a couple months or so, but then kept coming up with the same error. When checking Hardware Profiles, it tells me that the driver failed to load, and is either corrupt or missing. I keep telling it to reinstall the driver, and it fails to install. I went to the company's website, downloaded their driver, and it told me that I don't have that drive, yet my computer tells me I do, just no driver. I know it's the right driver, but nothing I've tried works. I don't know what all you need in the way of information to help me, but just ask and I'll try to provide it. Any help with this would be great!