DVD's both quit playing

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eileentn

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Dec 27, 2010
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I have a HP system that has two dvd players. It all of a sudden will not recognize either of them. I am using Windows XP. I have tried going into the device manager and updating the drivers, but am not sure if I should do the uninstall and then reinstall. Would that be my next step? I have also tried taking the whole system back to a prior point, but that did not fix the problem. Under the device manager it is showing the little yellow warning thing with the exclimation point in it for both drives.
Thanks. Eileen
 

eileentn

Thread Starter
Joined
Dec 27, 2010
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4
I have already tried going to the Microsoft Fix It page, and get an error that says: Cannot continue becasue error occured. MS automated troubleshooter service faied to install. Please try again later.
 

flavallee

Frank
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May 12, 2002
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You didn't mention how, but glad you got it fixed. (y)

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