DVDs not playing

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lizziedobson

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Feb 3, 2013
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DVDs have stopped working very suddenly. The DVD driver is recognised on "My Computer" and in Devices Manager it says that it is working properly, but the DVD itself is not recognised and will not play in media player or vlc. When I put a disc in, scanning noises continue for a very long time, then the DVD is ejected. I have tried uninstalling and reinstalling the driver, cleaning the lens and rebooting, but nothing has worked. Thanks for any help.
 
Joined
Feb 5, 2010
Messages
639
Optical drive devices do not unfortunately last forever,its quite possible its time to say goodbye to this device.
 

lizziedobson

Thread Starter
Joined
Feb 3, 2013
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My laptop is refurbished, so that could be it. But I only got it a few weeks ago and up until yesterday the dvd drive had shown no signs of deterioration. If it is a mechanical problem, do you know how to rewire it? I am reluctant to send my laptop for repairs because I need to use it all the time.
 
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I would doubt it needs rewiring but perhaps someone else will have some more constructive advise.
 

Oddba11

Jim
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May 12, 2011
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8,151
Test with a different disc. Disc recognition is a hardware function of the CD/DVD drive, so if it's not properly recognizing discs, the drive is likely faulty.

What is the drive status in Device Manager? You can try uninstalling the drive in Device Manager and rebooting.
 
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