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DVDs not recognized by drives.

Discussion in 'Windows XP' started by jcrupi, Mar 26, 2006.

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  1. jcrupi

    jcrupi Thread Starter

    Joined:
    Mar 26, 2006
    Messages:
    1
    Both the DVD drive on my laptop (Philips CDRW/DVD CDD5263) and my external burner (Lacie DVD RW ND-3540A) stopped recognizing DVDs today. Both still play audio CDs fine, but when I put a DVD in either drive, it spins a few times and nothing happens.

    If I open "My Computer" with a DVD in the drive, the My Computer window
    opens, but shows no information for any drives. Then my system crashes and I have to re-boot.

    I've tried re-installing software/drivers for both DVD drives and re-installed Windows Media Player 10 and WINDVD. No fix.

    I also ran Microsoft's AutoFix program (supposed to fix AutoPlay issues) with a DVD in the drive and I got the
    folowing results:
    Test [Policies] - Instance [E:\, Drive Type: 5]:
    Result [HKCU\...\Policies!NoDrives]: OK {Absent}
    Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
    Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
    Result [HKLM\...\Policies!NoDrives]: OK {Absent}
    Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
    Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
    Result [Driver level policies]: OK {
    HKLM\...\Services\cdrom!Autorun (Present) <Allows>
    HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
    HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
    HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }

    Test [Drive Notification] - Instance [E:\, Drive Type: 5]:
    Result [Legacy Notification]: OK
    Result [AutoPlay V2 Notification]: Problems {
    Service (Silent)
    Shell (Deaf) }
    >> Repair << [Autoplay V2 Event]
    Step: No steps to take.
    Result: This AutoPlay setting cannot be fixed. Either the device is
    malfunctioning, or the wizard cannot determine the problem.
    >> Required action: The wizard found problems but cannot fix them -> None

    I'm out of ideas and this is very frustrating. Can anyone else think of
    anything I haven't tried?

    Thanks.

    System Information txt file attached.
     

    Attached Files:

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