dvds not working anymore - games,cds ok

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shellybean0867

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Apr 10, 2008
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I have a gateway with a tsstcorp dvd =_ rw mlti format double layer drive and very suddenly I can no longer watch movies. Games play, cds play, audio fine. But I put in a movie and it's like there's no disc here. We've watched movies on it for over a year, so I checked multiple movies that once worked. I've followed the troubleshooting, tried to update driver. The wizard could find no better driver than what is already being used. I DO NOT get an error message. I just don't get anything to show up either under My Computer or in Media Center or Media player. Oh, and if it helps we have Windows XP Media Center Edition. This stumps me. I read somewhere "Security Update for Windows Media Player 6.4 (KB925398)" was a problem but I even went to add/remove programs and couldn't find that paticular update, so I couldn't uninstall that.
Thanks for any help.
 
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