DVD's Won't Play in XP

[AnneJ]

Greetings,
A few days ago I had a virus that totally disabled Windows 2000 Professional and I had to go out and buy and install Windows XP from disc, which didn't get rid of Windows 2000, but it's allowed me to by-pass it.

I've finally gotten things almost how I want them in XP, but I went to put in a DVD to watch and Power DVD won't work now. I have already downloaded and payed for an XP compatable DVD decoder. But, Power DVD says there's an unidentifiable error. When I go to play DVD's in Windows Media player I can't, and I also can't from the software that you can download from the DVD itself.

I've tried adjusting settings to 16-bit and slowing things down etc etc...all the standard stuff. Can you help??

AnneJ

 

[telecom69]

Hi, I dont have an answer for you but Im wondering whether the fact that you didnt un-install 2000 has anything to do with this problem,this page might help you with this if you want to try it http://www.budja.com/w2k/uninstall_w2k.html

 

[Jnoble]

I agree, especially if you had a virus on 2000. You may need to format your hard drive before your computer will ever work correctly again. Depending on the virus it is likely to find a way back into your new os. depending on how long you had the virus it may have already embedded itself in files you want to use on XP, even documents.

If there are files you must not lose, a suggestion would be to obtain Norton Anti-Virus 2004 and boot the pc from the disk and do a virus check before windows starts. If it is not even possible to do a scan from the cd then use what you have installed right now to burn a cd of the files you need to keep. Then format and install a fresh copy of windows. Then you can install norton and scan the cds you made of the files you wanted to keep.

If you have an additional hard drive (or if you've been thinking about getting one, now's a good time) then you can make your old hard drive d: and install windows and norton on your new clean c: and then do a scan on your old d:.

Hope that all helps.