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DVR Security System, need help on how to get it to record.

Discussion in 'Do It Yourself (Not Computer-Related)' started by ddnewell, May 2, 2013.

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  1. ddnewell

    ddnewell Thread Starter

    Joined:
    May 11, 2012
    Messages:
    13
    I bought a 4CH DVR CCTV Security System 3G Mobile 420TVL Sony COMS and have it set up but can not get it to record. It has a 500g hard drive. We can set up when we would like it to record but when we try to hit record it does nothing. The generic user manual we got with it does not help because it says to push the record button on the DVR interface and with the DVR we got it has not buttons on it. We have it hooked straight to our TV. Any suggestions would be helpful.
    Thank you,
    Doris

    Also the DVR will not detect the hard drive, checked and everything for the hard drive is plugged in and connected but keep getting the message no storage device.
     
  2. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    33,505
    First Name:
    James
    Sounds like you have a defective DVR. I would suggest to contact SONY to confirm so you can get the box RMA'ed
     
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