1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.


Discussion in 'Virus & Other Malware Removal' started by bobkipper, Sep 28, 2006.

Thread Status:
Not open for further replies.
  1. bobkipper

    bobkipper Thread Starter

    Sep 15, 2005
    Anybody know what dw.com.com is or, more importantly, how to get rid of it? I'm pretty sure it's blocking me from opening certain web pages. GameFaqs.com and CNet.com have become mostly inaccessible and I can only blame this dw.com.com thing. I can't find anything by Googling it other than some spyware databases listing it as some sort of malware/adware. Help?
  2. dvk01

    dvk01 Derek Moderator Malware Specialist

    Dec 14, 2002
    go to here and download 'Hijack This!' self installer. Save it to the desktop or other suitable place. DO NOT just press run from the website Double click on the file and it will install to C:\program files\hijackthis and create an entry in the start menu and an optional shortcut on desktop.
    Click on the entry in start menu or on the desktop to run HijackThis
    Click the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log.
    Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.
    It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required,
    so do NOT fix anything yet.
    Someone here will be happy to help you analyze the results.
  3. bobkipper

    bobkipper Thread Starter

    Sep 15, 2005
    Here it is!

    Logfile of HijackThis v1.99.1
    Scan saved at 2:02:07 PM, on 10/11/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\Program Files\ewido\security suite\ewidoctrl.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Prevx Home\PXAgent.exe
    C:\Program Files\Prevx Home\SAGUI.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Filseclab\xfilter\xfilter.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\Common Files\Filseclab\FilMsg.exe
    C:\Program Files\WiFiConnector\NintendoWFCReg.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\Program Files\Avant Browser\avant.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q404&bd=pavilion&pf=desktop
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\Prevx Home\SAGUI.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [XFILTER] "C:\Program Files\Filseclab\xfilter\xfilter.exe" -a
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Filseclab Messenger.lnk = ?
    O4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm
    O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm
    O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm
    O8 - Extra context menu item: Open In New Avant Browser - C:\Program Files\Avant Browser\OpenInNewBrowser.htm
    O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm
    O10 - Unknown file in Winsock LSP: c:\program files\filseclab\xfilter\xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\filseclab\xfilter\xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\filseclab\xfilter\xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\filseclab\xfilter\xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\filseclab\xfilter\xfilter.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.1.0.69.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,99/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {528C14CD-CF9E-489C-A365-5999F17B69B9} (LightSurfUploadCtl Class) - http://pictures.sprintpcs.com/activex/LightSurfUploadControl.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by104fd.bay104.hotmail.msn.com/activex/HMAtchmt.ocx
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Prevx Agent (PrevxAgent) - Unknown owner - C:\Program Files\Prevx Home\PXAgent.exe" -f (file missing)
  4. dvk01

    dvk01 Derek Moderator Malware Specialist

    Dec 14, 2002
    I can't see anything there and assume it's your firewall blocking you

    as far as I can tell dw.com.com is part of download.com & cnet & is teh adverts on there
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/504979