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e-mail attachments won't open

Discussion in 'Web & Email' started by wgreene, Sep 1, 2004.

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  1. wgreene

    wgreene Thread Starter

    Joined:
    Jul 19, 2001
    Messages:
    989
    I've had a problem opening certain e-mail attachments recently. These particular attachments are the ones represented by a white envelope icon. Whenever I click on the "paper clip" the white envelope icon appears whited- or greyed-out, meaning I can't open them. All other types of attachments appear to open properly.

    I figure this is probably a rather common problem, but I've never had it before.

    I would appreciate hearing from anyone who has a solution.

    Thank you.
     
  2. codecfears

    codecfears

    Joined:
    Aug 30, 2004
    Messages:
    26
    What email software brand- and version are you using?
     
  3. wgreene

    wgreene Thread Starter

    Joined:
    Jul 19, 2001
    Messages:
    989
    I'm using Outlook Express 6.
     
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