e-mail delite

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spamsandy

Thread Starter
Joined
Jan 25, 2007
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28
Hello . I have a problem with my e-mail inbox.
I can't permanently delete my e-mail. Every time i try , it reapears, and multiplies itself.
I then get an error report,as follows.
Error no/ 0x800420cd.
server error/0x800ccc90.
Have you any ideas please.
Thanks.
running windows xp.
Outlook express.
 
Joined
May 7, 2006
Messages
1,763
The error points to the fact you have a message on the server that is hanging up OE. Try turning off e-mail scanning in your anti-virus program. It is an unneccessary layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. An up-to-date A/V program will
continue to protect you sufficiently. If that doesn't work, log on to your server's WebMail site and find and delete it. It is probably very large.


The return of deleted email could be due to a overly full deleted email folder or possibly a corrupt folder. To check the folder go to Documents and Settings\User Name\Local Settings\Application Data\Identities\{(long number)}\Microsoft\Outlook Express.

Here you will find .dbx files. Check the deleted items.dbx size. Keep it around 100MB. You can also delete the deleted items.dbx in case of corrupt. Upon opening OE again, the deleted items.dbx will be recreated. If you delete the folder, be sure OE is not running.

Also do not archive any emails in the default folders. Create a separate folder for archiving.
 
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