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E-mail help

Discussion in 'General Security' started by uselbi, Nov 9, 2011.

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  1. uselbi

    uselbi Thread Starter

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    My son’s computer is sending out e-mails (early in the morning when his computer is shut off) to people in his address book and he doesn’t know why and how to stop it? Can someone get me started on how to fix it? Thanks.
     
  2. dotty999

    dotty999

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    try changing the e-mail access password
     
  3. Phantom010

    Phantom010 Trusted Advisor

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  4. uselbi

    uselbi Thread Starter

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    Thanks dotty999 I will try it.
     
  5. dotty999

    dotty999

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    I was advised to do so by my ISP when my e-mail account had been compromised and had no further problems since, hope it works for you too:)
     
  6. Snagglegaster

    Snagglegaster Banned

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    Uselbi, I think you should refer to Phantom10's links. You say these emails are being sent when the computer is "off", and if you really mean "off" as in "no power" then address spoofing is a more likely explanation. If the email password has in fact been compromised, then the mostly likely vector would be a malware infection on the computer. If that's the case, the new password will also be compromised. Still, a computer that's turned off simply can't send email. Follow up on Phantom10's advice.
     
  7. uselbi

    uselbi Thread Starter

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    Snagglegaster, Yes, my computer was off at the time. I went to the Phantom10's links but what am I looking for? Thanks
     
  8. Phantom010

    Phantom010 Trusted Advisor

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    You can't do much about it, at least not with the actual account. The links are to give you all the facts about email spoofing and how it is achieved, along with advice on how to avoid it, or at least limit it.
     
  9. uselbi

    uselbi Thread Starter

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    Phantom010,
    I went to the Phantom10 website, but can't find anything that tells me about my e-mail problems?
     
  10. DoubleHelix

    DoubleHelix Banned

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    The point is someone is sending e-mails from a completely different account, but they're using tricks to make it look like the e-mail is coming from your account. You can't do anything about it, and it doesn't mean there's anything wrong with your computer or your account.
     
  11. uselbi

    uselbi Thread Starter

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    I'm trying to find out how they got into my son's e-mail address book? Thanks.
     
  12. Snagglegaster

    Snagglegaster Banned

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    You may never get a definitive answer to that. Malware on your system is one possibility, but an infection on a friends computer would most likely have the same result as they would have many address in common. If your son and his friends are active in chatrooms, for instance, that would leave them all vulnerable to a harvester. Or your son and friends could all be members of some less than ethical site that simply sells their addresses.
     
  13. uselbi

    uselbi Thread Starter

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    Snagglegaster, Thank you
     
  14. Snagglegaster

    Snagglegaster Banned

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    You're welcome, but I realize it's pretty cold comfort. Just to keep it in perspective, you need to think about how vulnerable your physical mail might be. There are any number of ways that outsiders could obtain your mailing address and even examine your mail. Heck, I've had a replacement credit card stolen out of my mailbox and used to run up bunches of illicit charges. It's a good idea to limit public exposure for any sensitive information, and having a post office box that's kept under lock and key for physical mail, or a hotmail/gmail, etc. account for your more public activities isn't a bad idea either.
     
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