My dial-up connection is reliable for internet use, fairly reliable for receiving e-mail. but will stay connected for only about 3 minutes when sending e-mail. If I scan a page. it is almost impossible to transmit it to completion. Dialup connection fails. Tech support has long hold before getting to talk to a person. Have twice changed the e-mail software as directed by them, the second change essentially brought me back to the settings before the first change. My paranoid self tells me that they just don't have capacity to handle outgoing mail and thus just disconnect so that they do not have to handle it. Can someone put me in touch with reality about this problem? Using Windows 98, Outlook Express for the mail. Thanks.