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e-mails that won't delete

Discussion in 'Earlier Versions of Windows' started by dancennance, Jan 12, 2003.

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  1. dancennance

    dancennance Thread Starter

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    In the last two days I have received 2 e-mails from a place
    called Online Marketing and when I try to delete them from
    outlook express I receive a grey box saying that an illegal
    operation has occurred and then it takes me out of the deletion
    area. I am able to delete all of the other messages and these
    are the only two in that category that cannot be deleted nor
    read and the fact of the matter is that every time the mouse
    even goes near those two messages I get the illegal operation
    box. I have called prodigy and they suggested that I get
    in touch with microsoft but that too has been unsuccessful
    Thank you in advance for whatever you can do in this
    most frustrating situation.
     
  2. RSM123

    RSM123

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  3. ~Candy~

    ~Candy~ Retired Administrator

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  4. AbvAvgUser

    AbvAvgUser

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    Did you check your system for viruses?
     
  5. LANMaster

    LANMaster Banned

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    Did you try holding your Shift key down while deleting them?
     
  6. AbvAvgUser

    AbvAvgUser

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    Hey LANMaster, I am just getting curious here. Please tell me how will Shift Key help here? :confused:
     
  7. LANMaster

    LANMaster Banned

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    Just a thought.
    In Outlook,
    When you hold your shift key down, it deletes the file perminently rather than sending it to the Deleted Items folder.
    :D
     
  8. AbvAvgUser

    AbvAvgUser

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    Okay as I guessed. The shift key can be used everywhere throughout Windows to delete the file/mail directly instead of going to the Recycly Bin.

    But this solution here does not seem to be applicable simply because the mails in question can't be selected at all. Even if they are displayed in Preview Pane, the Illegal Operation error props up. (Am I right dancennance?)

    I feel this is a typical Virus Like behaviour to prevent the mails from getting deleted so that the activity that it wants to carry out cannot be stopped merely by a simple delete. It surely needs an intervention from a good Anti-Virus software.

    May be there's some malicious JavaScript or VBScript code running somewhere within. But I am not too sure about this. To discard this possibility, its better to scan the machine with an AV software.

    If you already don't have one which is regularly updated, go to http://www.grisoft.com and download AVG for free. Update it and scan your system.
     
  9. LANMaster

    LANMaster Banned

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    I'm not too familiar with Outlook express (I use the full Outlook version in Office 2K Pro) So this may not even make much sense.

    If your .PST file is over 2GB then Outlook will crash. Clean up can save much anguish.

    Also, you may want to repair & compact your .PST file.

    Right click on Personal Folders, Properties, Advanced, Compact.

    :cool:
     
  10. AbvAvgUser

    AbvAvgUser

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    There are no .PST files in Outlook Express. Although this option of Compacting folders is something worth trying.

    In OE, go to File > Folders > Compact All Folders.
     
  11. Deke40

    Deke40

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    Read through <a href="http://computing.net/windows95/wwwboard/forum/128990.html"><font color="Red">this</font></a>.
     
  12. AbvAvgUser

    AbvAvgUser

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    I read through the link and the posts there. There they are suggesting that you replace the mail folders. If you do that, you will lose all the other mail messages that are there in Inbox or whatever folder you replace. So be careful with this suggestion.
     
  13. Deke40

    Deke40

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    That was mentioned a couple of times in the posts.

    I guess if you read and discerned that, dancennance will to.
     
  14. LANMaster

    LANMaster Banned

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    woopsie

    I will not post on Outlook Express. I know not of it
    :D
     
  15. AbvAvgUser

    AbvAvgUser

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    LANMaster said ...


    Yes buddy, you have made it clear even in your earlier posts. But as your name suggests, if you are a LANMaster, then please give benefit of your experience to me and solve one of my queries.

    Here's the link. http://forums.techguy.org/t113215/s.html


    As regards this thread, I think the starter of thread hasn't come back to post his experiences with the suggestions that we all have given. So it will be worthwhile to wait for him and then proceed, unless, of course, some one has a solution that hits the bull's eye. This is just a suggestion.
     
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