1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Earthlink disappears

Discussion in 'Web & Email' started by floppyswapper, Apr 19, 2010.

Thread Status:
Not open for further replies.
Advertisement
  1. floppyswapper

    floppyswapper Thread Starter

    Joined:
    Apr 19, 2010
    Messages:
    3
    Since Friday, I've been unable to get onto any Earthlink page-- even the public ones. I always get a http 501/505 error message. This happens on both my laptop (XP, IE8) and desktop (XP, IE7), as well as my wife's MacBook (different error message, though).

    Does anyone else have this problem?

    Got a phone number for Earthlink tech support?

    Thanks!
     
  2. LauraMJ

    LauraMJ Administrator

    Joined:
    Mar 18, 2004
    Messages:
    13,300
    The public Earthlink page appears fine for me.

    http://www.earthlink.net/

    If I remember correctly, their general customer service number is: 1-888-EARTHLINK
     
  3. floppyswapper

    floppyswapper Thread Starter

    Joined:
    Apr 19, 2010
    Messages:
    3
    Thanks for the phone number, LauraMJ. I finally got some human beings on the other side of the planet on the phone. There are "some issues" with Earthlink dialup access (our account is still accessed through that portal since we signed up that way years ago; our current ISP is HughesNet). That might explain why you were able to pull up a page that I can't....

    So, I wait for a callback....
     
  4. LauraMJ

    LauraMJ Administrator

    Joined:
    Mar 18, 2004
    Messages:
    13,300
    You're welcome. Hope you get it resolved. :)
     
  5. floppyswapper

    floppyswapper Thread Starter

    Joined:
    Apr 19, 2010
    Messages:
    3
    No callback, but they fixed the dialup access prob.

    Thanks, LauraMJ!:D
     
  6. LauraMJ

    LauraMJ Administrator

    Joined:
    Mar 18, 2004
    Messages:
    13,300
    You're welcome. You can mark this thread "solved" by clicking on the "mark solved" button in the upper left side of the thread. :)
     
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/917887

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice