EarthLink & MacBook Pro email attachments

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lditolla

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Apr 25, 2015
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I use EarthLink web mail and am not able to receive attachments from someone sending me email with attachments from a MacBook Pro. Are they incompatible.?
 

TerryNet

Terry
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Maybe EarthLink rejects certain types of files or those over a certain size. Have you checked with them for any such restrictions?

What type(s) of files are being sent?

Have the sender test with something simple--such as small .txt or .jpg file.

EDIT: Does EarthLink give some type of alert about the missing file(s), or do you only know that there should be attachments because the sender told you?
 
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