Easy Cd Creator (not Working)

I've been using Roxio's Easy CD creator 5 basic for my cd rw. I downloaded the update and now it wont work at all. I thought maybe the download may have been bad so I did again and still nothing. I contacted roxio and you have to go through so much to get support from them. if anyone have had simular problems please help. Or is there any free software I could use in the mean time

 

I would uninstall the software from Add/Remove Programs in control panel and reinstall it. Make sure to get DirectCD if it has a separate uninstall as it is more often than not the problem.

 

thanks thats my only choice seems like. Thanks for the reply

 

I failed to add that you should reinstall the original software. If you aren’t having problems I would skip the update.

 

Before you reinstall remove any software that is connected to Easy CD, Direct CD, or Adaptec. Empty the recycle bin and temp files. (Do this last). When you reinstall If yo have windows XP choose custom and do not allow Take Two and Direct CD to load. After you install the update find the folder engine in the same folder you installed to and run engsetup. Reboot and you may receive a drive locator box if so let it run if not you should be OK.

 

thanks

I'm using 98 so will this apply?