This is my first time here and I'm far from proficient at the computer. I have Windows 98, a PB Multimedia 7900 with 366 MHz Celeron processor and CD ROM, if you need that info. I can't get in my control panel. When I go to Settings, Control Panel, I get an error message: EXPLORER caused a general protection fault in module EASY16.DLL at 0001:00000073, followed by a list of registers. I last used the control panel just before Christmas to change the text on my screen saver. The only thing I've downloaded recently was something called "atomic clock" as this program is supposed to keep it accurate. I uninstalled that, in case it was the problem, but to no avail. I found a file called EASY in Windows Explorer in the Windows System file. It is a control panel ext. file, called Easy.cpl. I tried to open it, and got the same error message, except that it says RUNDLL.32 caused...........(same message). I have other things going on. For instance, when I change my preferences on Windows Explorer (to View as a List, with details, rather than as a web page) it will change, but when I open Windows Explorer again, it has reverted back to the original settings, which it never did before. The next major thing wrong is my CD Drive isn't working. I have my Master Recovery CD, and thought I'd put it in and try to fix the problem with it, and I can hear the CD turning, but nothing happens. My CD drive is Q. I can't get into the control panel to do anything! (Tired of Merry Christmas text screen saver) Anyway, do you have any idea what I can do to fix this, short of calling the warranty company and ending up losing all my files?
I upgraded my McAfee, and ran va scan and found no problems. I have Norton FirstAid, I ran that and found no errors. I've done a thorough scan and found no errors. I don't think it's a virus, as I have a Wavman program, and it works fine. I can get on AOL, get on the web, use Wavman, play solitaire, etc. with no problem. Any help would be appreciated. Or tell me if I'm out of my league and playing with fire. I don't want to make things worse.
I upgraded my McAfee, and ran va scan and found no problems. I have Norton FirstAid, I ran that and found no errors. I've done a thorough scan and found no errors. I don't think it's a virus, as I have a Wavman program, and it works fine. I can get on AOL, get on the web, use Wavman, play solitaire, etc. with no problem. Any help would be appreciated. Or tell me if I'm out of my league and playing with fire. I don't want to make things worse.
