edit right click drop down list

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booler25

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Sep 19, 2008
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A deleted, unwanted program appears whenever I right click on the start button or right click on a document.

When I highlight the program name, a window appears to search for the program to open the file...

How can I remove remnants of the program (there must be something there)...I have rebooted, and it still appears.

Thanks for any help
 
Joined
May 20, 2005
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2,548
Install the program and run it. In the list, look for the item you want to remove and delete it.
 
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Sometimes the list will show just a string of numbers, so click each item and look in the right-hand pane as well.
Removing context menu items can be a pain and requires quite a bit of Registry editing.

What was the program - and what file type(s) was it associated with?
 

booler25

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Sep 19, 2008
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Program is Tracks Eraser Pro...it had a shredding prompt included. That is what shows up in the right click window. "Shred with Tracks Eraser Pro"....I have search all forums related to that program that I can find, and have found nothing to help me.
 
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OK, lets try this:

Go to Start => Run and type in regedit and click OK
Maximize the Registry Editor window.
Go to File => Export and click the 'All' button.
Give the file a name (e.g. "Backup") and save in a location you can find easily.

Go to Edit => Find and type Eraser in the box, and click 'Find Next'.
Context entries can be in many places, but ...
You're looking for entries that refer to your program, most likely in a key called 'shellex'.
If you find any, right-click on them and Delete.Don't delete the entire shellex key, just the Eraser part.
Tapping F3 scrolls down to the next entry.

If you bork it up double-click on the saved .reg file to restore the original Registry.
 

booler25

Thread Starter
Joined
Sep 19, 2008
Messages
12
The search found eraser, but in was under hkey_current_user, in a parent file. If I knew how to copy the window image and paste it in a message, I would show you...
 
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2,548
Let's leave the Registry editing for a minute.
Do you still have the program's installation file?
If so, do this:

Go to this site and download and install "Total Uninstall" (scroll down):

http://www.321download.com/LastFreeware/page11.html#Total Uninstall

This program monitors every change made to a system when a program is installed.
Use this program to re-install Eraser, as follows:

Run Total Uninstall, give the program a name in the first Window (e.g. Eraser); click through the windows (the scan takes a while); Browse to the Eraser install file and install.

After the program is installed, restart the computer and use Total Uninstall to uninstall Eraser.
 

booler25

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Joined
Sep 19, 2008
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12
Okay....deleted eraser and it's parent file...acesoft...restart cpu...no change....

reinstalled program, went into it's command/set up....unclicked box that embeds link...and wahla! it is gone! Uninstalled the program again...eraser and parent file returned to registry.

Thanks
 
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