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Elan Touchpad Disable Palmtracking

Discussion in 'Hardware' started by ShuteyeBSG75, Aug 13, 2012.

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  1. ShuteyeBSG75

    ShuteyeBSG75 Thread Starter

    Joined:
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    I'm running the most recent driver on my Elan touchpad (v. 10.7.6.2). With this update came automatically activated PalmTracking, which causes a 2-3 second delay on the mouse after every keystroke. I can't find a way to disable the PalmTracking. Everything I've seen through searches so far shows how to disable this with older versions. The only available 'properties' screen looks like this:[​IMG]

    Having the PalmTracking activated is really frustrating - particularly since it used to be possible to disable it. Does anyone know of a way to disable it with this driver version? I'm also including the rest of my computer's information at the bottom. Thanks for any advice!

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, Intel64 Family 6 Model 42 Stepping 7
    Processor Count: 8
    RAM: 4007 Mb
    Graphics Card: NVIDIA GeForce GT 540M, 1024 Mb
    Hard Drives: C: Total - 182271 MB, Free - 26274 MB; D: Total - 272775 MB, Free - 187621 MB;
    Motherboard: SAMSUNG ELECTRONICS CO., LTD., RF511/RF411/RF711
    Antivirus: Microsoft Security Essentials, Updated and Enabled
     
  2. TheShooter93

    TheShooter93 Cody Malware Specialist

    Joined:
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    Messages:
    11,018
    That does sound like an annoying feature.

    If there is nothing within the settings/properties window you included in your post, I can think of three options:

    1) Disabling the trackpad drivers entirely. This options will fix the delay problem, but you will lose all the other useful functions of the trackpad.

    2) Rolling back to a previous version of the driver.

    3) Editing a registry value to turn off the feature (this may not even exist).

    -------------------------------------------------------

    Assuming you'll want to try out option 3, I'll need you to make a System Restore point first.

    After you've done this, proceed with the directions below.

    -------------------------------------------------------

    Click Start.

    In the search bar type regedit and hit Enter.

    Navigate to HKEY_CURRENT_USER\Software\Elantech\SmartPadDisplay.

    Click File.

    Click Export.

    Save the file to your Desktop as a .txt file.

    Copy and paste this export and include it in your next post.
     
  3. ShuteyeBSG75

    ShuteyeBSG75 Thread Starter

    Joined:
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    Messages:
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    I have rolled back my drivers a few times - which usually solves it - but then when my laptop updates again, it usually sneaks the touchpad driver in along with other things and I have to go through the rollback procedure all over again. So, it does work that way, but is just a step I'd rather not deal with.

    I tried copying and pasting the text from the registry key here but it was so big Chrome crashed every time. And I tried uploading it, but that failed as well. Is there a particular portion that I could copy for you that would help out?
     
  4. TheShooter93

    TheShooter93 Cody Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
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    Just look for something in the export that mentions PalmTracking - that's what I would be looking for anyway.

    If you see it, copy and paste it and some of the text around it.

    If you don't see anything, go with rolling back the driver as your solution.
     
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