eMail Attachment

[FZWG]

Appreciate some assistance.

Received an eMail through Outlook Express, and it has an attachment.

Tried to open the attachment, and a Works 4.5 prompt appears with "Open File As:" and buttons for: Word Processor or Spreadsheet or Database. There is also a "File Type: Text for DOS or Text for Windows." Text for Windows is selected.

If Word Processor button is pressed, the attachment opens up, but it is all a group of illegible symbols! The same thing happens if you try to open it with any of the other options, or if you 'Save file to disk' and open it from there.

Any words of enlightment as to how this goodie can be opened?

(Have Microsoft Word 2000 as well as Works 4.5 CDs. Running W98SE on PC.)

Thanks for the help.

 

[Davey7549]

FZWG
What file extension is the attachment?
Dave

 

[FZWG]

Thanks for your reply.

The file extension is: .wps

 

[Davey7549]

FZWG
You will need the convertors to open word processor files in word 2000. Go here and download the convertors.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q212265
Keep us posted.
Dave

 

[FZWG]

Thanks for your help.

Guess I do not have the converter to open this thing. Do not quite understand, since Works 4.5 is also installed on this PC, in addition to Word 2000. Hmmmm....