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Solved Email Auto-config detects Exchange Server instead of IMAP

Discussion in 'Web & Email' started by pradhan, Nov 19, 2019.

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  1. pradhan

    pradhan Thread Starter

    Joined:
    Apr 5, 2002
    Messages:
    213
    Hello, and again thanks for your help!

    I have been running Thunderbird for years on both my home desktop and notebook. Okay...

    I am loading a relatively new ASUS, Win10 machine with Thunderbird Email client. When I go to autodetect an email account, it correctly detects the IMAP/SMTP server names but somehow identifies it as an Exchange server.

    So, I download Mailbird with which I have have had success autoconfig'ing. The same thing happens. It auto-detect the server names but identifies the incoming server type as an Exchange server.

    So...I log into my desktop remotely (and therefore is on another network altogether) and test the auto-connect with Thunderbird. No problem at all. It connects instantly with all the correct settings.

    I have disabled the SSL Filter on eset and the firewall altogether. Still the same problem. I have manually input the information, and nothing allows me to connect to my email servers on the new Asus notebook.

    Might the network be the problem/difference? I mention this because I am wondering if his network may be running thru Exchange? Or, can the computer somehow be configured to use Exchange as a default protocol??? This is so baffling, I don't really know how to ask the question!

    Thanks for your help,
    Pradhan
     
  2. pradhan

    pradhan Thread Starter

    Joined:
    Apr 5, 2002
    Messages:
    213
    I have solved my own problem. It seems it had all to do with the wireless network setup at the location where I was working. As soon as I went to a different location, setup was automatic
     
  3. britekguy

    britekguy

    Joined:
    Oct 25, 2019
    Messages:
    374
    Just for my own education, do you know what it was about the "problem location" that actually made it such?
     
  4. pradhan

    pradhan Thread Starter

    Joined:
    Apr 5, 2002
    Messages:
    213
    Wish I could help on that one but I can only guess. I am house-sitting, so my friend-host is not here so as to access his modem to see what's what. Interestingly, once I was connected, I could then access the email networks. I have seen exactly this on my own system when Eset Antivirus did not allow SSL pass-thru. In this case, in order to connect, I had to shut down Eset's SSL filtering, but once connected and authorized, I could turn it back on and then no problems. So MAYBE, just MAYBE...his modem has a firewall setting which may be blocking SSL communication.
     
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