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Email Hyperlinks

Discussion in 'Web & Email' started by colonial, Feb 15, 2005.

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  1. colonial

    colonial Thread Starter

    Joined:
    Feb 15, 2005
    Messages:
    1
    We are having trouble with hyperlinks in emails.

    The hyperlink is coloured blue and underlined, and a hand appears when you hover over it. However, when we click on the hyperlink the frame of the window goes pale, and then a little cross appears on the bottom right of the hand - but no browser session starts.

    Please can anyone help?

    Thanks
     
  2. timothye

    timothye

    Joined:
    Nov 19, 2004
    Messages:
    743
  3. sekirt

    sekirt

    Joined:
    Mar 28, 2003
    Messages:
    3,998
    Welcome to Tech Support Guy Forums​
    When posting, always state your OS and version numbers along with names of programs involved in your problem. Always better to post too many details than not enough.

    One or more of the following DLLs might be improperly registered.

    1. Quit all programs that are running.
    2. Click Start, and then click Run.
    3. Type regsvr32 urlmon.dll and then click OK.
    4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.

    5. Repeat, substituting each of these additional DLLs:
    Shdocvw.dll
    Msjava.dll
    Actxprxy.dll
    Oleaut32.dll
    Mshtml.dll
    Browseui.dll
    Shell32.dll (Windows XP and Windows 2000 only)

    Also try IE->Tools->Internet Options->Programs Tab.
    Click Reset web settings button.

    If that doesn't work:
    For Windows version (Win 98/ME/2000/XP) - Download iefix:
    http://www.winxptutor.com/download/iefix.zip

    It is a general purpose repair utility for Internet Explorer which repairs Internet Explorer by registering it's core DLL files. Additionally if it detects Windows 2000/XP as the Operating System, it runs SFC to restore missing or corrupt Windows system files.

    Requires Microsoft VB6 runtimes for Windows 98/ME systems, download here:
    http://www.microsoft.com/downloads/...61-7A9C-43E7-9117-F673077FFB3C&displaylang=en

    sekirt
     
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