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email on ipad and iphone on virgin.net

Discussion in 'Apple Mobile Devices' started by etaf, May 3, 2012.

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  1. etaf

    etaf Wayne Moderator Thread Starter

    Oct 2, 2003
    I have just migrated a couple email accounts from an old pc to a new pc for a friend
    which have worked perfectly with thunderbird

    one of the accounts he would like to see on his ipad and iphone

    simples i thought

    so went through all the settings and cant get it to work

    his on pop.virgin.net / smtp.virgin.net - uses ssl and ports 465/995

    as we where setting it up - we had a message about smtp being set to O2
    so we went to all advanced settings and set up
    on done
    the account verified

    then we go to mail
    and it starts to work - no mail - just a spinning circle and after a long while - comes up with pop error did not respond

    same on iphone

    tried all the settings -
    tried imap - which it did not like

    tried pop3.virginmedia.com - at that said username or password unknown

    searched the web and this seems like a common problem - and everything suggested we tried, but nothing we tried worked
    any ideas please
  2. DoubleHelix

    DoubleHelix Banned

    Dec 9, 2004
    I didn't think the iPad could use POP servers for e-mail.
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