1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

email problem

Discussion in 'Web & Email' started by Horseladywcranch, Jan 6, 2019.

Advertisement
  1. Horseladywcranch

    Horseladywcranch Thread Starter

    Joined:
    May 4, 2008
    Messages:
    8
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz, Intel64 Family 6 Model 61 Stepping 4
    Processor Count: 4
    RAM: 8104 Mb
    Graphics Card: Intel(R) HD Graphics 5500, 1024 Mb
    Hard Drives: C: 912 GB (816 GB Free); D: 18 GB (2 GB Free); G: 465 GB (408 GB Free);
    Motherboard: HP, 81EF
    Antivirus: Windows Defender, Disabled

    Keep getting this message from Outlook and do not know how to fix it.


    One or more folders in your mailbox have name conflicts with others or system reserved names.


    Folders with these names can't be downloaded by your IMAP e-mail program.


    • Junk
    Please connect to your mailbox using your Web browser and rename those folders. Once renamed, those folders will be displayed in your IMAP e-mail application correctly.
     
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

    Joined:
    Nov 16, 1999
    Messages:
    15,520
    First Name:
    David
    What version of Outlook?
     
  3. Horseladywcranch

    Horseladywcranch Thread Starter

    Joined:
    May 4, 2008
    Messages:
    8
    I don't know what version of outlook. How do I find this out? My email comes to my incredimail program automatically and has for years, however, have been getting these error messages the past few months.
     
  4. DaveA

    DaveA Trusted Advisor Spam Fighter

    Joined:
    Nov 16, 1999
    Messages:
    15,520
    First Name:
    David
    How do you know that it is coming from Outlook?
    Post a screen shot of the error message?
     
  5. Horseladywcranch

    Horseladywcranch Thread Starter

    Joined:
    May 4, 2008
    Messages:
    8

    Could only attach to email so tried that. Hope you get it.
     
  6. Horseladywcranch

    Horseladywcranch Thread Starter

    Joined:
    May 4, 2008
    Messages:
    8
    image.jpeg
     
  7. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,825
    First Name:
    Terry
    Did you try the advice at the bottom of the message? If so, what happened? If not, why not?
     
  8. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    15,506
    First Name:
    Liz
  9. Horseladywcranch

    Horseladywcranch Thread Starter

    Joined:
    May 4, 2008
    Messages:
    8
    I have gone into outlook several times and looked at my folders and they all look the same to me. I have no idea on how to fix this.
     
  10. Horseladywcranch

    Horseladywcranch Thread Starter

    Joined:
    May 4, 2008
    Messages:
    8
  11. DaveA

    DaveA Trusted Advisor Spam Fighter

    Joined:
    Nov 16, 1999
    Messages:
    15,520
    First Name:
    David
    Now you are saying that you are using "incredimail" what happened to your usage of Outlook webmail?
     
  12. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...

Short URL to this thread: https://techguy.org/1221507

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice