email problem

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garys

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Joined
Jun 20, 2001
Messages
53
I am using Microsoft Outlook for email. I have a cable internet connection, and my email is through my website. When I open Outlook I can send and recieve email fine. After it has been open for a while when I try to recieve mail it gives this error message.
Unable to connect to server. Account: gbscomputers.com, Pop3 server, mail.gbscomputers.com, Error number 0x800cce0e

I don't know if this is an Outlook, internet provider, or setup with my sight.

Any ideas?
 
Joined
Oct 29, 2001
Messages
2,056
do you have a firewall on your connection that locks after x minutes (ie zonealarm - http://www.zonelabs.com/ , if not, get it or one of the free ones) - check settings

check your connection settings, make sure any 'hang up' or other boxes aren't checked (yes i know it's cable but doesn't hurt)

ooops, just saw it's Outlook not OE - same thing thought, there's something somewhere that's blocking the signal after a period of time

check your cable modem lights when you try to connect - they should all be green, and the send/receive ones should show activity when downlaoding or trying to

otherwise (shudder) contact your cable provider and see if there's some settings that may be effecting the 'always on' cable
 
Joined
Oct 26, 2001
Messages
57,794
I bet it's just your email server.

When that happens in Netscape you have to also type in your user name and password each time you check for new mail.
It will not go away till they fix things at there end.
 
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