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Email Problems With Reply & Forward

Discussion in 'Web & Email' started by LADYDI241, May 19, 2007.

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  1. LADYDI241

    LADYDI241 Thread Starter

    Joined:
    May 19, 2007
    Messages:
    2
    I use Comcast Webmail. I can both receive & send Email's. What I cannot do is forward or reply to an Email I have received. If I forward an Email to you that I had received you would only receive what I may have written, and not see the original message. If I reply to a message that you sent to me, again you can only see what I wrote, and not what your original message was, in fact, when I reply I cannot see your origianl message in the window that I am typing in either. I have contacted Comcast Tech Support many times, nothing they have asked me to do has worked.
    I have no problem if I use Yahoo or Gmail, but I would prefer to use Comcast. Yes, it did at one time work just fine, now it isn't.
    I use IE6, cable, wireless, XP - SP2.
     
  2. hewee

    hewee

    Joined:
    Oct 26, 2001
    Messages:
    56,817
    You sure your reply is not as a attachment?
    Go to PREFERENCES: Formatting Email

    I have these with a checkmark by them.

    When replying include the original email message as:
    Inline text in the body of the message

    When forwarding include the original email message as:

    Inline text in the body of the message

    You may have "Nothing (don't include original email message)" with a checkmark by it.
     
  3. LADYDI241

    LADYDI241 Thread Starter

    Joined:
    May 19, 2007
    Messages:
    2
    My preferences have been checked, and re-checked again, and they are set A-OK. That is not the problem Thank you, anyway.
     
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