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Email reads from Bottom to Top!

Discussion in 'Windows XP' started by dedee44, Apr 16, 2010.

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  1. dedee44

    dedee44 Thread Starter

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    My brother is having trouble with his computer or monitor, I am not really sure which LOL I have not come across this problem before so I am at a total loss.

    He says his monitor (when he is writing and email) reads from the bottom to the top, instead of normally from the top to the bottom. This is so strange and all I could figure was maybe he had changed the page orientation or something. If he had, how do we change it back to normal? (He uses Yahoo email)

    He is running Windows XP and doesn't know a lot about computers. I am long distance from him and will have to tell him what to do to it.so I do not have access to it myself. Has anyone ever had this problem before? Can it be fixed? Help!!! Please.... Thank You for any input. DeAnna
     
  2. Frank4d

    Frank4d Retired Trusted Advisor

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    If the monitor is displaying everything upside down try pressing the CTRL ALT Up-Arrow keys.
     
  3. LauraMJ

    LauraMJ Administrator

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    It doesn't sound like dedee44 is saying it's upside down.....but that the writing BEGINS at the bottom of the screen and works its way up the screen as they are typing, but that otherwise it is normal.
     
  4. dedee44

    dedee44 Thread Starter

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    Laura MJ this is correct....I have never come across this problem before :)
     
  5. Tufenuf

    Tufenuf

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    dedee, Found this doing a search. Maybe it will help.

    click on OPTIONS....MAIL OPTIONS...you will be in the GENERAL MODE..go down to MESSAGE ORDERING and make sure the dot is in the circle to the left of DEFAULT....DESCENDING BY DATE.....go above and click on SAVE CHANGES....that should do it.

    NOTE; please remember to pick a best answer by clicking on the THUMBS UP at the end of the answer you choose....thanx


    http://answers.yahoo.com/question/index?qid=20090701153530AAsmHyB

    Tufenuf
     
  6. LauraMJ

    LauraMJ Administrator

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    Hmmm.....on my email, that type of option simply changes the order in which all the messages in the inbox is displayed.
     
  7. Tufenuf

    Tufenuf

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    LauraMJ, You're probably correct on that. I've never seen the problem that dedee posted.

    Tufenuf
     
  8. jdl

    jdl

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    To fully evaluate this problem, it would help if we knew which email program your brother is using. This is most likely a problem specific to that program.

    To allow you better ability to solve this problem for him, and other problems that may develop in the future, you both may want to consider LogMeIn Free. This program allows you to log in and run his computer (from your computer) as if you were sitting in front of his monitor. I've used this program for many years to help family members with computer problems. Read about it here.
     
  9. dedee44

    dedee44 Thread Starter

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    Tufenuf: this will just rearrange the way which the email is delivered, not what our problem is...but thanks anyway. :) Dedee
     
  10. dedee44

    dedee44 Thread Starter

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    OK my brother is using Micro soft Windows XP he goes to Yahoo and uses Yahoo email. This is all happening in his Yahoo email program.

    Thanks for the LogMeIn advise! I did not know there was such a thing but I can assure you I will check it out! It sounds fantastic! Just what I need...Is it an easy program to comprehend? Does it give me directions? Thanks so much! If I am able to use this program it would be invaluable to me LOL.
     
  11. LauraMJ

    LauraMJ Administrator

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    I use something similar to Logmein.......but the one I use is TeamViewer. I've used it for years and the "other end" for the remote computer is extremely simple for the person to start. I know, because my mother lends me out to her friends. :rolleyes: These old ladies can barely turn on the computer, lol.
     
  12. dedee44

    dedee44 Thread Starter

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    Sounds great Laura just what I need :) Is the TeamViewer Free?
     
  13. jdl

    jdl

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    Go here and follow the steps from top to bottom. It may be as simple as emptying the cache and cookies or trying another version of Yahoo mail. If none of those help steps work, click on the contact us button and see if Yahoo can help you. I can't find any references to this problem.

    As to LogMeIn free:

    Go here to create an account. You will want to check the first button to access your bother's remote computer. Follow the instructions from there. Logmein pro will eventually revert to logmein free.

    Since you will not be at your brother's computer, have him log in, on his computer, to your account using your email and password and click Add a Computer. He will download and install the LogMeIn program.

    After that is done, you can log into your account and his computer will be listed as one of your remotes. Click on that computer and log into his computer. You will need to know his windows login.

    You will then connect and see his computer screen. Using your mouse and keyboard, you will be able to operate his computer.

    You can use the same procedure for anyone else you wish to help.

    Please let me know if any of this helps so others can be assisted if similar problems arise.
     
  14. LauraMJ

    LauraMJ Administrator

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    Yes, it's free for personal use, though there is a paid for version for corporate use. :)
     
  15. dedee44

    dedee44 Thread Starter

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    JDI ....thank u so much! I have downloaded the Log Me In but I am away from home now and can'r help my brother till I return and can be able to concentrate on it LOL I will definately give it a try. Dedee

    Laura I may try that program too. Thanks so much for the help...I can use all the suggestions I can get. Right now I am helping (on an off) 7 family & friends every time they have a computer problem LOL Dedee
     
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