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Email recieving but not sending when connected to home net

Discussion in 'Web & Email' started by jogden33, May 9, 2019.

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  1. jogden33

    jogden33 Thread Starter

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    On Monday morning my emails stopped sending on my home network.

    This is accross Pc's and Android mobiles.

    I took a laptop to my neighbour, connected to his wifi and all emails were sent.

    Connect the same laptop to my network, no emails send.

    Same with mobiles. When connected to my wifi it will not send. Turn wifi off and use mobile data and the emails are sent!!!

    Any ideas?
     
  2. SpywareDr

    SpywareDr

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    Who is your ISP? (Probably the domain name after the "@" symbol in your email address).
     
  3. jogden33

    jogden33 Thread Starter

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    I live in Spain and my ISP is a company called rednet.

    My neihgbour is using the same ISP.

    I am now on a public wifi and all is working fine!
     
  4. SpywareDr

    SpywareDr

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    What is their domain name?
     
  5. jogden33

    jogden33 Thread Starter

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    No idea, they are a small ISP, probably piggybacking off a big ISP. I can't even find a website for them.

    If you google 'rednet Huercal-Overa' you should find them.

    However, my neighbour uses the same ISP and emails send when connected to his wifi!?
     
  6. SpywareDr

    SpywareDr

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    :confused: An Internet Service Provider without an Internet presence?

    Double-check your POP, SMTP (or IMAP) and Port settings against your neighbors. If they are identical (except for username and password of course), can your neighbor send and receive their email while their computer is connected to your Internet? If no, has your ISP has blocked your IP Address for some reason? To find out would take a call to them, (if they have a telephone?).
     
  7. Couriant

    Couriant Trusted Advisor

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    First Name:
    James
    So to confirm:

    You are not able to send any emails from any device on your network.
    On the same mobile phone, you can send if you are on your mobile network, but not on your home network.
    On the same laptop, you can send emails from a different WiFi, but not your own.

    The issue most likely is your router. Do you know if there as any changes to your router? Like someone trying to do port forwarding?
     
  8. jogden33

    jogden33 Thread Starter

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    Thanks everyone.

    My ISP confirmed it was an issue at their end, but didn't tell me what it was.

    But, email is working again!

    Thanks.
     
  9. SpywareDr

    SpywareDr

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    (y)
     
    jogden33 likes this.
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