Email spoof or hack...please help!

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Thread Starter
Oct 6, 2004
At 325 pm, CST, I started getting emails in my gmail account saying an email delivery failed to certain people, and it looks like all the people these have been sent to are in the contact list gmail keeps of everyone you've ever sent email to. The messages were links such as or
I just changed my gmail password now.
So far I've gotten about 30 of these emails, supposedly sent from me. Is there anything else I should do?

And when I woke up today (i leave my pc on), there was a message on screen--something about my gateway address with an invalid certificate or something. I don't know if that's related or not.


Malware Specialist
Oct 22, 2008
Hello there :cool: Welcome back.

Please note the following:
  • The fixes are specific to your problem and should only be used on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clean. Absence of symptoms does not necessarily mean that the system is completely clean.
  • It's often worth reading through these instructions and printing them for ease of reference. I may ask you to boot into Safe Mode where you will be unable to follow my instructions online.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Step 1

Download OTS to your Desktop

  • Double-click on OTS.exe to start the program.
  • Check the box that says Scan All Users
  • Under Basic Scans please change the radio button under Registry from Safe List to All.
  • Under Additional Scans check the following:
    • Reg - Desktop Components
    • Reg - Disabled MS Config Items
    • Reg - NetSvcs
    • Reg - Shell Spawning
    • Reg - Uninstall List
    • File - Lop Check
    • File - Purity Scan
    • Evnt - EvtViewer (last 10)
  • Please paste the contents of the following codebox into the Custom Scans box at the bottom
%systemroot%\*. /mp /s
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Please attach the log in your next post. To do so click on the blue "Reply" button or "Go Advanced" and click on the "Manage Attachments" button

Step 2

GMER Rootkit Scanner
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs. Make sure you disable your security programs as well, as they may interfere with the program.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable your security programs when done.


Malware Specialist
Oct 22, 2008
I don't see anything there. Just one inert leftover of an infection. Let's do this:



  • Under the Paste Fix Here box on the right, paste in the contents of following code box

[Unregister Dlls]
[Registry - All]
< 64bit-Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YY -> "RunDLLEntry" -> C:\Windows\system32\AmbRunE.DLL [C:\Windows\system32\RunDLL32.exe C:\Windows\system32\AmbRunE.dll,RunDLLEntry]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> "" -> []
[Files/Folders - Created Within 30 Days]
NY ->  2 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp
[Files/Folders - Modified Within 30 Days]
NY ->  13 C:\Users\Administrator\AppData\Local\Temp\*.tmp files -> C:\Users\Administrator\AppData\Local\Temp\*.tmp
[Empty Temp Folders]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • This will create a log in C:\_OTS\MovedFiles\<date>_<time>.log where date and time are those of when the fix was run. Open it from there if it does not appear automatically on reboot. Please copy and paste or attach the contents of that file here.

Note: You may receive some errors while running the fix. Just press Ok and the fix should continue normally.
If it seems to get stuck, give it some time. It's probably still working.


Please run MalwareBytes AntiMalware
  • Update it by clicking on the Update tab and then on the button.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan. Scan all of your harddrives.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.


Thread Starter
Oct 6, 2004
All Processes Killed
[Registry - All]
64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\RunDLLEntry deleted successfully.
File C:\Windows\system32\AmbRunE.DLL not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
[Files/Folders - Created Within 30 Days]
C:\Windows\SysWow64\tmp6027.tmp deleted successfully.
C:\Windows\SysWow64\tmp6086.tmp deleted successfully.
[Files/Folders - Modified Within 30 Days]
C:\Users\Administrator\AppData\Local\Temp\fla2847.tmp deleted successfully.
C:\Users\Administrator\AppData\Local\Temp\REVC00E.tmp deleted successfully.
C:\Users\Administrator\AppData\Local\Temp\SET84C9.tmp deleted successfully.
C:\Users\Administrator\AppData\Local\Temp\SETAF04.tmp deleted successfully.
C:\Users\Administrator\AppData\Local\Temp\SETD020.tmp deleted successfully.
C:\Users\Administrator\AppData\Local\Temp\SETF154.tmp deleted successfully.
C:\Users\Administrator\AppData\Local\Temp\SETF3FF.tmp deleted successfully.
C:\Users\Administrator\AppData\Local\Temp\~DF103C.tmp deleted successfully.
C:\Users\Administrator\AppData\Local\Temp\~DF4FA1.tmp deleted successfully.
C:\Users\Administrator\AppData\Local\Temp\~DF5713.tmp deleted successfully.
C:\Users\Administrator\AppData\Local\Temp\~DFDBBC.tmp deleted successfully.
C:\Users\Administrator\AppData\Local\Temp\~DFE57A.tmp deleted successfully.
C:\Users\Administrator\AppData\Local\Temp\~DFF3E6.tmp deleted successfully.
[Empty Temp Folders]

User: Administrator
->Temp folder emptied: 542346706 bytes
->Temporary Internet Files folder emptied: 3379250 bytes
->Java cache emptied: 39422605 bytes
->FireFox cache emptied: 99744918 bytes
->Flash cache emptied: 2886606 bytes

User: BB443B11-7D12-450c-9F85-2D32804655F9

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 78370936 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 279691 bytes
%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 753 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 731.00 mb


User: Administrator
->Flash cache emptied: 0 bytes

User: BB443B11-7D12-450c-9F85-2D32804655F9

User: Default

User: Public

Total Flash Files Cleaned = 0.00 mb

< End of fix log >
OTS by OldTimer - Version fix logfile created on 04132010_021739

Files\Folders moved on Reboot...
File move failed. C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XOF26BGE\desktop.ini scheduled to be moved on reboot.
File move failed. C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S4YY9S5Q\desktop.ini scheduled to be moved on reboot.
File move failed. C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\N03HFLF5\desktop.ini scheduled to be moved on reboot.
File move failed. C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1321SLJ0\desktop.ini scheduled to be moved on reboot.
File move failed. C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\desktop.ini scheduled to be moved on reboot.
File move failed. C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\desktop.ini scheduled to be moved on reboot.

Registry entries deleted on Reboot...

Malwarebytes' Anti-Malware 1.45

Database version: 3930

Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18904

4/13/2010 3:10:54 AM
mbam-log-2010-04-13 (03-10-54).txt

Scan type: Full scan (C:\|D:\|L:\|)
Objects scanned: 311117
Time elapsed: 40 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\System32\[email protected]@@k.dll (Trojan.Agent) -> Quarantined and deleted successfully.


Malware Specialist
Oct 22, 2008
[email protected]@@k.dll is a keylogger but I left it alone earlier because it comes with a lot of game trainer programs. Do you use any trainers? These are the programs that make gameplay easier by doing some of the stuff that needs to be done in the game for you.

If you don't, then that could explain your problem. Someone could have used the keylogger to obtain your email password and used that to spam others. If you do use a trainer, you can dequarantine the item through MalwareBytes so that the program works as it should.

The answer could just be that you used a weak password for your email and someone hacked into it using a specialized password cracking program. I say this because I don't see anything else on the system.

To be sure you're clean, let's run one more full system scan:

Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.

2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.
3. Click Run at the Security prompt.

The program will then begin downloading and installing and will also update the database.

Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • [*]Spyware, adware, dialers, and other riskware
      [*]E-mail databases
  • Click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View report... at the bottom.
  • Click the Save report... button.

  • Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply


Thread Starter
Oct 6, 2004
In the process of scanning now. Though in 19 minutes, it's at 2%...


Malware Specialist
Oct 22, 2008
Yeah it can take a really long time sometimes. It is one of the best scanners we have and it's compatible with 64bit systems though so it's worth it.


Thread Starter
Oct 6, 2004
I figured :)
And yes, I have one or two trainers. I constantly get popups from my virus scanner about them. Why are they always mistaken for a virus?



Malware Specialist
Oct 22, 2008
Please delete those two files. The crack is dangerous and downloading programs illegaly can really place your system at risk of infection, not only because the cracks/keygens typically come bundled with infections, but because you usually can't update cracked software and updating everything is usually the only way to prevent most infections.

Trainers are probably ok. They're picked up as viruses because of the way they behave. They have to take over your system to do their thing and that's the kind of behavior security programs are created to prevent.

Have you received any more of those emails since you changed your password? How's the computer?


Thread Starter
Oct 6, 2004
I actually never used the PS file...a friend did give it to me tho.
So how would you know if a trainer is really infected or not?
No I haven't gotten anymore weird emails.
Dad's pc seems fine so far.


Malware Specialist
Oct 22, 2008
Well it comes down to: how much do you trust the source you got it from?

I'll give you my cleanup speech again:

Let's cleanup.


To clean up OldTimer's tools, along with a few others, do the following:

  • Run OTS.exe by double clicking on it
  • Click on the "CleanUp" button on the top.
  • You will be asked if you wish to reboot your system, select "Yes"


Remove any other tools or files we used by right-clicking on them or any folders they created, hold down the Shift key, and select "Delete" by clicking on it. This will delete the files without sending them to the RecycleBin.

You can also uninstall the other programs (HijackThis or MalwareBytes if we used them) by going to Start > Control Panel > Add/Remove programs (The Control Panel is different in different versions of Windows. It will be Programs and Features in Vista and Programs > Uninstall a Program in 7)

You might want to keep MalwareBytes AntiMalware though and that's fine :) Make sure you update it before you run the scans in the future.

All Clean

, your system is now clean. Now that your system is safe we would like you to keep it that way. Take the time to follow these instructions and it will greatly reduce the risk of further infections and greatly diminish the chances of you having to visit here again.

Microsoft Windows Update
Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Install the updates immediately if they are found.
To update Windows
Go to (Start) > (All) Programs > Windows Update
To update Office
Open up any Office program.
Go to Help > Check for Updates

Install WinPatrol
Download it HERE
You can find information about how WinPatrol works HERE and HERE

Note: This program will work alongside all other security programs without conflicts. It might ask you to allow certain actions that security programs perform often, but if you tell Scotty to remember the action by checking the option, the alerts will lessen.

Other Software Updates
It is very important to update the other software on your computer to patch up any security issues you may have. Go HERE to scan your computer for any out of date software. In particular make sure you download the updates for Java and Adobe as these are subject to many security vulnerabilities.

Setting up Automatic Updates
So that it is not necessary to have to remember to update your computer regularly (something very important to securing your system), automatic updates should be configured on your computer. Microsoft has guides for XP and Vista on how to do this. See HERE for Windows 7.

Read further information HERE, HERE, and HERE on how to prevent Malware infections and keep yourself clean.
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