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email stuck in outgoing folder outlook 2003

Discussion in 'Business Applications' started by raphif, Feb 16, 2007.

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  1. raphif

    raphif Thread Starter

    Joined:
    Feb 16, 2007
    Messages:
    7
    Hi All,
    I'm attempting to send from my Outlook 2003 an email with file attachment (1MB) but the ,mail remains in the outgoing folder. MY OS system is XP Home.
    The recipient receives the message (I sent it to another email I own) but on my side the mail remains in the folder listed above. In the send process the Outbox send/Receive progress detail dialogue box indicates that it's processing my request but not completed. Part of the time the following message appears "``Sending and Receiving` reported error (0x8004210B): `The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)"
    I tried to fix the problem by:
    1) exit anti-virus prog. (BitDefender)
    2) remove and add my POP3 email account. Also performed the "test account settings" and it went well but the problem persists.
    Can someone assist me?
    Thanks,
    Rafael
     
  2. OBP

    OBP

    Joined:
    Mar 8, 2005
    Messages:
    19,895
    Rafael, when you say that the email recipient (your other account) receives the email, does it also receive the Attachment?
    Is the attachment "zipped", if not then zip it to drastically reduce it's size.
    Are you with NTL by any chance?
    Has your ISP got an "outgoing" limit on the size of attachments?
    I would suggest that you have look at a "free" Google email account for sending and receiving large attachments.
     
  3. slurpee55

    slurpee55

    Joined:
    Oct 20, 2004
    Messages:
    7,837
    According to Microsoft, "This problem occurs when your mail server requires both Secure Sockets Layer security (SSL) and Secure Password Authentication (SPA)."
    Check this link for a fix:http://support.microsoft.com/kb/827349
     
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