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Email undelieverable

Discussion in 'Web & Email' started by bobbi, Apr 18, 2008.

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  1. bobbi

    bobbi Thread Starter

    Joined:
    Dec 21, 2000
    Messages:
    339
    Hi

    I have a user who regularly emails a vendor.

    All of the sudden he has begun to get bounces from the vendor's mail server that the account is unknown.

    I can email that same account
    Others in my office can email that account
    My user can email others on that same domain
    The vendor can email us as well as my user who is having the problem
    The email address is correct
    I tried signing in to our web mail system as my user and emailing that account
    I tired signing on to a different PC as that user, setting up Outlook, and sent an email.
    I reloaded Outlook on his PC
    I checked the security settings for Outlook, I don't see anything that is different or set incorrectly.

    Any other ideas?
     
  2. skinnywhiteboy

    skinnywhiteboy

    Joined:
    Jan 26, 2001
    Messages:
    2,070
    Can you post a screenshot of the NDR report?? Thanks......
     
  3. bobbi

    bobbi Thread Starter

    Joined:
    Dec 21, 2000
    Messages:
    339

    Attached Files:

    • NDR.jpg
      NDR.jpg
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