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Emails not sending on my new website from sales/contact form

Discussion in 'Web Design & Development' started by lacey007, May 3, 2017.

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  1. lacey007

    lacey007 Thread Starter

    Joined:
    May 3, 2017
    Messages:
    1
    Magento website has been built for me, they said everything was tested and worked of which I tested aswell, I moved site to
    new hosting [ their fees were so high], now I don't get any emails from site when I have sales or from any forms the customers fill in.
    I have contacted my hosting, they can not find a problem there end, so I went back to web developer and they don't want to know unless I pay them a large sum of money to sort it out.
    it must be something I am not doing on my host control panel or on magento admin
    please help
     
  2. JiminSA

    JiminSA

    Joined:
    Dec 15, 2011
    Messages:
    2,832
    Did you create the email address(es) being used, on your new site?
     
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