Empty Control Panel

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rjl_aurora

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Nov 15, 2001
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Opening CP results in the usual CP box which is totally empty. Windows Explorer (I'm using Me) says that there a number of files there (33), but the 'panel' is still empty. The usual .CPL files are in the usual place, and double-clicking them opens them up in the normal way. Before you ask, yes, I have done a thorough check for viruses, etc. This problem has seemingly appeared from nowhere, ie without provocation. Clicking on the WINDOWS directory in Windows Explorer also results in a blank panel, but the message at the bottom-left of the screen says 418 objects, 200 MB etc. So far, this problem has not occurred with any other directory. All help would be gratefully appreciated. RJL_AURORA.
 
Joined
Aug 17, 2001
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From Microsoft:
SYMPTOMS
When you attempt to view Control Panel or Help files, the folders may appear to be empty or partially empty.

Additionally, other folders, such as My Computer and Dial-up Networks (as well as the Search window), may appear empty or partially empty.



CAUSE
This behavior can occur if one or more of the Jscript registry key settings are incorrect. This behavior can also occur if the Jscript.dll file is missing or damaged.



RESOLUTION
To resolve this issue, edit the applicable registry keys. To do this, follow these steps.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT or Windows 2000, you should also update your Emergency Repair Disk (ERD).


Click Start, and then click Run.


In the Open box, type regedit, and then click OK.


Browse to the following registry key:
HKEY_CLASSES_ROOT\CLSID\{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}\InprocServer32
The (Default) Value data should read as follows:
C:\WINDOWS\SYSTEM\JSCRIPT.DLL
If it does not, double-click Default, type C:\WINDOWS\SYSTEM\JSCRIPT.DLL in the Value data box, and then click OK.


The ThreadingModel Value data should read as follows:
Both
If it does not, double-click ThreadingModel, and then type Both in the Value data box.


Browse to the following registry key:


HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c260-6ac0-11cf-b6d1-00aa00bbbb558}\InprocServer32
Repeat steps 3 and 4 to edit this key.


For additional information about replacing the Jscript.dll file, click the article number below to view the article in the Microsoft Knowledge Base:
Q265371 How to Extract and Replace a Protected File in Windows Me
 
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